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5 Questions to Ask your Freight Forwarder – Infographic

excelsior on March 31, 2019

One of the true marks of a successful and competent business owner is how to make the best out of a freight forwarding service. In the world of commerce, freight forwarders are usually the one in charge of facilitating all the transfer and shipping process of certain goods from one place to another.

If you’ve never tried affording a freight forwarding service before, you should be aware that there are several questions that you should ask while contacting a freight forwarder company. Here are five of the most important ones:

Question #1: Do you have any packing services?

Packing services will always depend on the freight forwarding company you hired. Some may offer to seal up your goods as they guide you through the process, while others might not. So, it may not hurt to ask the company first in case you don’t have much time to pack up everything you’ll need for shipping.

Bonus tip: If you’re planning to pack them your own, be sure to do some research on properly packing your specific cargo as it might affect its condition while on board.

Question #2: How extensive is your network?

This is where the competition among freight forwarders comes in: who has the most comprehensive network of connection? Having an extensive network of shipping lines enables a freight forwarding company to give you the best options available as well as providing you the best shipping rates you can surely afford.

Additionally, it also helps with speeding up all of the other client’s requirements and demands.

Question #3: Will I be able to track my shipments?

Once your cargo is currently on its way to the target destination, it is very important to track its condition, location, and the expected time of arrival. In other words, telling this question to your chosen company beforehand gives you the assurance that your goods will always be in good hands.

You can now focus more on planning your other business schedule.

Question #4: What are the specific requirements for the shipping process?

One crucial job of freight forwarders is to make sure that you can complete all of the requirements of shipping as fast as possible. But it might also help a lot if the client is also pretty curious on all of the paperwork that must be taken care of. In fact, it’s more of a self-responsibility than a favor, since import requirements will always vary from country to country.

Question #5: Can I see any of your accreditations?

If you wanted to take a peek on the company’s history, credibility, and reliability, it is your right as the client to be informed about all of the accreditations that company already have. This question is especially useful when you’re still looking on the list of potential freight forwarding companies that you are opting to hire. You can also look at their official website and see all the testimonies and comments from former clients.

Having a freight forwarder’s expertise in keeping your business up and running is definitely a convenient way to avoid all the hassles associated with requirements in both importation and exportation.

Excelsior Worldwide Freight Logistics conduct free orientation for those who are willing to learn. It is our advocacy to share our knowledge & experience worth more than a decade in the business. Visit our website today at www.excelsior.ph to learn more about our service.

Current State of Port Congestion in the Philippines

excelsior on March 18, 2019

Basically speaking, port congestion refers to the situation wherein a growing number of vessels are starting to queue up outside the port in order to wait for any available space where they can load or offload their cargo. And speaking of the Philippines, maritime-related problems such as port congestion can be quite inevitable, considering the fact that vast oceans and seas geographically surround the country.

Before the advent of their colonizers, the settlers of the Philippines once created wide trading networks within every island that stretches as far as to other neighboring countries like China, Japan, Cambodia, India, Borneo, and the Moluccas.

During the Spanish rule, the trading relations with the said countries continued to flourish, only this time the Philippine capital of Manila has been turned into the center of commerce in the east closing its ports to any countries except Mexico, establishing the what was known as the Manila-Acapulco Trade or the Galleon Trade.

But enough with the history, for this article, will be discussing all about what’s the current situation of the ports here in the Philippines. Intense congestions concerning our harbors can bring detrimental effects for the overall economy of the country in the long run. This is because time is extremely precious for importers, exporters, freight forwarders and other logistics services provider. And with the long delays brought by the port congestion, their operations will surely be disrupted indeed.

How’s the port congestion in the Philippines nowadays?

Based on the most recent news published on various trusted news sites, it seems like there’s some occasional fiasco going on with the government and the Local Truckers Association of the Philippines. This implies that the problem does not lie on the number of the vessels, but on the long queue of trucks waiting inside the terminals. According to PortCalls Asia, the government denied the allegations of any cases of port congestions, for this issue’s roots, can be traced back to a separate problem about by “the high number of empty containers clogging the terminals and this gave the impression of port congestion by the policy of port operators to limit the entry of empty container vans.”

Lest according to the government, the flow of operations within the Philippine ports especially Manila is still within the threshold of being manageable under international standards. As recent as the previous years, they stated that the average dwell time of the ports are seven days, and the utilization level of yards goes in for over 85%. Meanwhile, the quay crane production rate still holds on to 24.84 moves per hour even bearing the international standard of 25.

How this “empty containers” type of port congestion affects the economy?

While there it can be implied that there is nothing to worry about, the congestion of the empty containers in some ports in the Philippines can pose problems like late deliveries of several kinds of goods. It seemed clear that limited space for container yards somehow affects the cost of trucking in the country.

The Conclusion

It can be true that port congestion in the Philippines does exist in a way or two.

However, as stated in the book “Easing Port Congestion and Other Transport and Logistics Issues,” the best way to deal with it is to accept the fact that in most cities like Manila, factors such as port traffic, economy, and human population far outgrows the infrastructures that help connect the ports to nearby provinces that host industrial and commercial estates.

As of now, what we can do now is to trust the government’s figures and hope for the best.

Sources:

Indications of a Reliable and Trustworthy Freight Forwarding Company

excelsior on February 15, 2019

A freight forwarding company is a firm that offers the arrangement of shipping goods in place of an individual client or company. Many businesses today prefer hiring the service of freight forwarders in order to sustain their competence in the world market.

While there can be a wide variety of companies to choose from, finding the most reliable and trustworthy freight forwarder can become quite tricky since there are indeed some risks involved concerning the safety and timely arrival of your products from one place to another.

So, without further ado, here are the telltale qualities that can easily help you determine a reliable and trustworthy freight forwarding company:

Possesses good credentials

One of the most easily identifiable signs of a competitive freight forwarding company is a list of credentials. These can be awards, testimonials from former and existing clients, and specific accreditations from the government. Knowing this can almost guarantee that a freight forwarder is capable of providing the best quality of services available.

Strong and wide network of contacts

A strong and wide network of contacts is an essential tool of a reliable freight forwarder, especially when conducting international shipments. The company must utilize their contacts with carriers to move the goods. They should also maintain friendly relations with several custom brokers as well as other forwarding agents in foreign countries. This will help them establish effective communication when they are trying to request for any updates about the status of the package, which can prevent possible delays on the arrival of goods.

A range of quality services

A trustworthy freight forwarding company usually doesn’t only provide one kind of service. Instead, aside from product shipping, they also specialize in an extensive range of services such as trucking, assistance in the requirements of importing and exporting, breakbulk agency, among others. Having a range of services is a testament to a company’s ability in singlehandedly managing a set of complicated but important business requirements.

Excellent knowledge in document processes

Being an expert in the nuts and bolts of running the documentation procedures of shipping is a perk of a trustworthy freight forwarding company. This enables them to do their job efficiently by properly guiding and assisting the clients in the step-by-step process that can prevent them from spending too much money as well as precious time due to utter confusion.

Customer Service

Most experienced clients prefer a freight forwarding company that grants them information regarding their best rates and options. Moreover, having an active website, email, or contact number that regularly interacts with the customers looking for inquiries makes that kind of company a highly sought-after one.

A decent packaging service

Another trait of a trustworthy freight forwarding company is its skill in sustaining the safety of the products through a proper and foolproof packaging service. Packaging serves as the main protection of goods during the shipping time, so it is most vital for the company to have the proper kind of packaging regardless of what kind of goods they’re transporting.

Excelsior Worldwide Freight Logistics conduct free orientation for those who are willing to learn more about importation and exportation. It is our advocacy to share our knowledge & experience for 17 years in the business. Visit our website today at www.excelsior.ph to learn more about our service.

Sources:

What’s the Difference Between a Freight Forwarder and a Customs Broker – Infographic

excelsior on January 31, 2019

Some exporters nowadays often mistook a freight forwarder for a customs broker and vice versa. While may be working in the same industry, both are fairly different from each other. Here are some of the telltale facts that draw the fine line between the two professions.

1. Definitions

A Freight Forwarder is an agent or company that specializes in logistics and organizing of shipments in place of an individual or a company, to transport their goods. This kind of service usually requires a great deal of connection in the supply chain.

On the other hand, a Customs Broker is a private individual or firm that serves as guide for both importers and exporters in meeting the necessary requirements given by the customs authorities.

2. Duties and Responsibilities

Freight Forwarders are the ones responsible for handling all the processes when it comes in exportation of a cargo. From bringing the goods to its mode of shipment (e.g. truck, plane, or ship) to its arrival at the target destination, the freight forwarders have it all covered. They also give advice as to how to get the best deal for the cost of transportation, as well as guarantee the safety and timely arrival of the goods. To know more about the importance of a freight forwarder please check out the infographic

here.

Customs Brokers are in charge of submitting all important documents like clearances in order for the shipments to be legally allowed to enter its country of destination. They also tend to have a wide area of knowledge when it comes in every entry procedure, including other payments like taxes and fees for imported merchandise. In addition to that they can also help shippers through the following:

Customs bonds
Importer Security Fillings
Dispatching for final delivery
Duty drawback
Reconciliation

One thing custom broker can be similar with freight forwarders is that they can as well give recommendations. Only this time, they do it for the purpose of providing the client on getting the most efficient way of clearing their goods in accordance to customs entry rules and regulations.

3. Can a Freight Forwarder be a Customs Broker at the same time?

Since Freight forwarders can be a wider term compared to customs brokers which has a more specific job, there are cases in which a freight forwarder can offer services similar to that of a customs broker. However, not every customs broker can be a freight forwarder.

For many business owners trying import or export their goods, having both freight forwarders and customs brokers are very critical in ensuring its proper arrival on time while adhering to the complicated rules and process of international shipment.

How to Ensure Successful Partnership with a Freight Forwarder

excelsior on August 15, 2018

A productive and efficient partnership with a freight forwarder is critical in today’s challenging import-export landscape. Not only it is important to generate the best return for your investments, but it can also significantly boost your competitiveness in the market because a freight forwarder streamlines the overall logistics operations of your business in the long run.

Here are the ways to ensure a successful partnership with your chosen freight forwarder.

Communicate Your Priorities

If your freight forwarder knows what matters to your import-export business on the get-go, they will be able to provide you with the solution best suited to meet your goals. For instance, if you want to achieve significant cost-savings, then they can help ship your cargo by sea. If you need to receive your goods quickly, they can offer to ship your goods by air instead.

An experienced freight forwarder should be able to help you on every aspect of shipping, from which type of container to use, choosing the right Incoterms, and releasing your cargo in customs yard, but they need to know your business priorities first.

Know Your Compliance Responsibilities

Hiring a freight forwarder for your business doesn’t free you up from compliance responsibilities. It is essential that you understand your compliance obligations as an exporter since failure to comply with compliance regulations can put you and your freight forwarder to severe legal and financial implications.

As an exporter, there are four key compliance considerations which you need to deal with:

Proper classification of what you’re shipping.
Trade policies and regulations in your country.
Proper labeling in your cargo.
Proper documentation requirements.

While a reliable freight forwarder will be more than willing to help you in these aspects, lack of basic understanding in this area can lead to serious issues, since most forwarders often tender shipments based on information that exporters give to them.

Only Work with a Reliable and Trustworthy Freight Company

When choosing a freight forwarder, reliability and trustworthiness are two factors that most business owners tend to overlook. Don’t make the same mistake of taking the risk of partnering with a freight company without these characteristics because it will only affect your reputation in the industry.

That said, accreditations and affiliations with reputable trade and logistics organizations can be an indicator of these qualities of a freight forwarder. Excelsior Worldwide Freight Logistics partners with International Container Terminal Services, Asian Terminals Incorporated, and Chamber of Customs Brokers.

We are also duly licensed as Total Logistics Company by the Bureau of Customs, and holds a Philippine Economic Zone Authority accreditation, which has the additional benefit of simplifying and speeding up the customs process for your shipments.

Excelsior Worldwide Freight Logistics conduct free orientation for those who are willing to learn about importation & exportation. It is our advocacy to share our knowledge & experience for 17 years in the business. Contact us today to learn more about our service.

5 Questions to Ask Before You Hire a Freight Forwarder (Infographic)

excelsior on July 31, 2018

A reliable and trustworthy international freight forwarding company is crucial to the success of any import/export business operations. Regardless of the size of your company, this aspect could mean make or break your business.

Make sure to ask these five questions before you entrust your cargo in someone else’s hands.

1. Are You Trustworthy?

First, you need to choose a company that puts integrity at the core of their business. A freight forwarding company acting in integrity means that they are not driven by a desire to earn huge profits, get in on trends, and other external mechanisms. Instead, they sincerely value the trust their customers put in them, and in the result, they become the “go-to company” in their respective niche.

A trustworthy company is also one that is a member of a reputable associated and has accreditations which embody their legitimacy and reliability.

Excelsior upholds utmost integrity in their customer service, business dealings, and business operations. They are duly accredited as Total Logistics Company by the Bureau of Customs and have strong affiliations with key authorities and logistics organizations in the country.

2. Do You Provide the Shipping Service I Need?

It’s important to make sure that the freight forwarder you intend to hire provides the freight service that you need. Do they have the mode of transport necessary to transport the volume of cargo you want to ship? Do they provide port to port, port to door, door to port, or door to door services?

3. Do You Have Strong Experience in the Field?

Freight forwarding companies have sprouted like mushrooms in the recent time, so it is only imperative to choose one that has a reputation that has been built accordingly through the years. A good freight forwarder should indicate the number of years they have been in operation, as some of the companies they have managed to provide service with.

As well as checking how long your chosen freight forwarder has been in business, it’s also worth checking how much experience they have that’s relevant to the cargo you wish to ship. Excelsior has been in service for the past 17 years and continues to be the trusted freight forwarder of a plethora of different businesses in the Philippines these days.

4. Is Your Rate Cheaper Than Shipping Line?

Perhaps the most cited reason why most businesses use a freight forwarder is that they offer cheaper rates than shipping lines. They do this by proposing rates to multiple shipping lines, giving cost advantage which they subsequently pass to their clients. Therefore, it only makes sense to choose one that charges less compared to what shipping lines offer. This is crucial if you want to save money on your import/export cost effectively.

5. Do You Cater Brokerage Services and Provide Own Trucking Services?

Probably, you are looking for a freight forwarder because you want to simplify the complicated process of moving your goods across borders. As such, it is more practical and cost-effective to choose a freight forwarder who is also capable of meeting your customs brokerage and trucking services needs.

By doing so, you will only have to deal with one company with regards to brokerage documentation, and that all your cargos will be managed consistently from the point of origin to the point of destination.

Sources:
https://issuu.com/virgill.ratliff/docs/tips_on_picking_the_best_internatio

Three Factors That Tell If Your Logistics Partner Is Giving You a Peace of Mind (Infographic)

excelsior on January 30, 2018

Importer Checklist: Save Time and Money (Infographic)

excelsior on September 9, 2016

Being competitive in today’s market requires your overall business operations to be fast and smart in every step of the way, all while maintaining a sound profit and cash flow. Many of the trade leaders nowadays see importing as a strategic move to overcome the strains in this overly competitive market. Importing, especially if it’s the backbone of your business, can give you an upper-hand in the market if executed carefully. Whether it’s your first time to import products from other countries or not, it is always important to know the basics and other fundamental factors that can affect the whole importation process. To help you carry it out, we’ve put together seven things that can actually save you time and money when bringing in those raw materials and products into the local area of your operations.

Excelsior Worldwide Logistics Corp Success Story

excelsior on September 1, 2016

Early this year, Excelsior Worldwide Logistics Corporation’s success story has been cited by Victory Fort, as an encouragement to business men and professionals in their weekly gathering.

In the series Faith to Conquer that discusses about the worthy cause of faith through obedience, Pastor Jeff Eliscupidez shared how the company turned around from following corrupt practices in the industry, to being fully transformed by obeying what the Bible is teaching in 2009.

With the leadership of its founder and owner, Victor Hermosa, Excelsior experienced a short term contraction in business due to clients who are used to the usual corrupt industry practice to speed up release of their shipments in the government body that overseas importation and exportation of goods.

However, with his strong desire to obey his faith, Victor had to accept the departure of many of his accounts and trust God that obedience will lead to blessings.

In this video Pastor Jeff Eliscupidez shared what happened shortly after obeying God’s call for righteousness.

Currently, Excelsior Worldwide Logistics Corporation is continually experiencing God’s favour and business growth, expanding it’s coverage to be able to accommodate the increasing needs of it’s customers. Aiming to give them the peace of mind by making sure that everything is done right, investing in it’s people development and technology to be able to give topnotch quality service and experience.

To see the full video, click here: https://www.youtube.com/watch?v=JIXKYbc9S34&feature=youtu.be