Frequently Asked Questions

Do you have a question regarding shipping, logistics, or for EXCELSIOR?

In line with our efforts to provide quality service and excellent customer care, we have put together a list of frequently asked questions we have encountered over the many years of our experience:

How much is your service fee?

Our brokerage fee based on Customs Administrative Order (CAO 1-2014) is 1/8 of 1% from the total dutiable value in pesos.

What are the possible expenses for importation?

  • Ocean Freight ( depending on incoterms 2010 )
  • Duty/Tax
  • Shipping charges
  • Arrastre
  • Trucking
  • Brokerage fee & Processing

How many days can you release the cargo?

2 days average upon arrival of vessel.

What are the requirements for accreditation in customs?

  • BCOR evidencing payment of application fee
  • BIR Importer Clearance Certificate (BIR-ICC)
  • Corporate Secretary Certificate or Special Power of Attorney (SPA) for designated signatories (with sample original signatures) in the import entries
  • Original copy of NBI Clearance issued within three (3) months prior to the date of application of responsible officers/majority stockholders
  • Two (2) valid government issued I.D., with picture
  • Printed copy of CPRS profile of applicant
  • Personal profile of responsible officers/majority stockholders
  • Company profile with picture of premises
  • License/permit/accreditation from concerned agency, when applicable, i.e., food (LTO & CPR), rice (NFA), sugar (SRA), etc.

What are the dimensions of our container vans?

Interior DimensionsDoor OpeningTare WeightCubic CapacityPayloadRSA Road Limit
20′ Dry Container SteelL: 5,898 mm
W: 2,350 mm
H: 2,390 mm
W: 2,340 mm
H: 2,280 mm
2,200 kg
4,850 lbs
33.0 cbm.
1,179 cu. Ft.
24,000 kg
54,673 lbs
21,800 kg
40′ Dry Container SteelL: 12,035 mm
W: 2,350 mm
H: 2,393 mm
W: 2,339 mm
H: 2,274 mm
3,700 kg
8,156 lbs
67.0 cbm.
2,393 cu. Ft.
28,000 kg
63,491 lbs
20,300 kg
40′ High Cube Container SteelL: 12,030 mm
W: 2,350 mm
H: 2,690 mm
W: 2,340 mm
H: 2,579 mm
3,930 kg
8,663 lbs
76.0 cbm.
2,714 cu. Ft.
28,570 kg
62,984 lbs
20,070 kg

What are the requirements for applying the Certificate Of Exemption for Import Clearance Certificate (ICC)?

  • Application Form
  • Packing list; Invoice
  • Import Entry
  • Bill of Lading
  • Summary of Batch Nos./Serial number of Products
  • SEC Certificate
  • Board Resolutions
  • Importer’s Certificate of Accreditation