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How To Choose The Best Customs Broker

How To Choose The Best Customs Broker
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Customs brokers provide professional and expert service on customs clearance of goods during importing and exporting. Customs brokers are in charge of making sure that the rules and regulations of international trade are consistently met, and they are responsible for the interaction and communication with the customs of a shipment’s country destination.

There are several factors that must be taken into consideration when it comes to choosing the best customs broker.

1. Eligibility

The very first thing that you need to check with your customs broker is their eligibility. Your customs broker must be a license holder, which means that he or she is an accredited customs broker, and he or she has been able to pass the licensure examination specific for customs brokers. Moreover, if you are looking for a customs brokerage company, this company must empower its employees to become licensed customs brokers.

In order to become a licensed customs broker, one must go through a four-year course and take a licensure exam, which in the Philippines is administered and regulated by the Philippine Regulatory Committee (PRC). The intensive education process that licensed customs brokers goes through enables them to have the confidence and efficiency that they need to carry out their responsibilities.

Every country usually has an official list of active brokers from the government. It will be wise to first check with this list for any customs broker that you will be able to get in touch with.

For the official list released by the Bureau of Customs of the Philippines, the list can be found here.

2. Technical Knowledge and Skills

Interfacing with the local and international customs is no mean feat.

The laws, rules, and regulatory requirements pertaining to transport of goods can be very complex. This is why it is critical for your customs broker to have a high level of technical knowledge, as well as access to up-to-date information when it comes to shipments, importation, and exportation. Your customs broker must have high understanding of entry protocols and requirements, valuation, fines and penalties, taxes, and the like.

3. Track record

It is also wise to ask industry peers for recommended customs brokers, as well as existing clients of customs brokers for feedback regarding their performance. This way, you can gauge their integrity, professionalism, and level expertise.

You might also want to consider making sure that your customs broker of choice has no pending case with the customs of any country.

4. Specialty and experience

The ease of any work always depends on the experience of the one doing the work. Customs brokerage is no different. You need to consider working with a customs broker who has had experience, or better yet, has a specialization in the handling of the goods that you will be shipping.

This way, you will not be caught off guard when it comes to duties, taxes, and regulations, or even obscure agreements and provisions, special cases, or some exceptions to the rule, if there are any. After all, each country has a unique set of shipping rules and regulations, and all goods are handled and shipped in a specific way.

5. Professionalism and Integrity

The customs broker is the one who interfaces with customs in behalf of the importer or exporter. This means that the customs broker is the one who represents you and your business. In this regard, it is important to have a customs broker who is able to satisfy all legal requirements in an efficient, effective, and ethical way.

Moreover, the goods that you are shipping are valuable, and oftentimes irreplaceable. It is therefore important to make sure that these goods are being handled by people only with utmost professionalism and unbreakable integrity.

Choosing to work with a customs broker is one thing, and choosing the best customs broker for your business and your goods is another thing. It is important to make sure that the customs broker you are working with actually has what it takes to get the job done for you, and provide you with a service that is exceptional and efficient.

Excelsior is a freight logistics corporation who not only moves your shipment, but also takes care of customs clearance on your behalf. Excelsior has been providing exceptional, excellent, and experienced service for 15 years, throughout all the phases of shipment – from freight forwarding to customs brokerage.

You can also be assured that at Excelsior, we value or partners (we treat our people as partners, not employees). We support and encourage all partners to become licensed customs brokers. This is to make sure that our clients are provided only with excellent customs expertise and superior customer service. To date, 80% of Excelsior Partners are customs administration graduates. Six of the Excelsior Partners are licensed customs brokers; we are proud to note that this number exceeds industry average today.

Allow Excelsior Worldwide to help you navigate through the world of import and export. For more information on our customs brokerage services and to know more about Excelsior, visit our website today at https://excelsior.ph/. For any queries that you may have, you may call us at (063) 5259775, or send us an e-mail through wecare@excelsior.ph.