The Role of a Licensed Customs Broker in the Logistics Industry: A 2024-2025 Guide

One factor contributing to the growth of the world economy is the logistics industry, which has been boosted when international freight forwarding becomes more relevant. In fact, the global logistics market was expected to elevate its value to 15.79 trillion in the year 2028.

While this growth has proved that importing and exporting goods are significant to the economy, the procedures have also become more intricate. Hence, hiring a licensed customs broker is vital. They serve as an intermediary to assist importers and exporters. They also provide services in acquiring and processing the documents and applications needed in international trade.

Licensed Customs Broker: The Bridge for Smooth International Shipping

A customs brokerage service processes importing and exporting applications. It oversees all customs-related transactions, including documentation, tax collections, and the importation and exportation of goods.  

A customs broker also enables importers and exporters understand the laws and requirements needed for shipping. They have become invaluable assets for companies as they have enough networks with shipping lines, freight forwarders, and trade authorities. This has led them to eliminate complexities in the international shipping process, making the clients’ shipment operations seamless.

The Roles of Licensed Customs Broker in the Logistics Chain

Below are the duties and roles of a licensed customs broker in logistics:

Dealing with Customs Transactions

For importers or exporters, the arduous process of transporting a product takes a lot of time. To lessen the time consumed in processing, customs brokers can help clients with their paperwork. This includes transferring documents needed for the customs department, reviewing, protecting, and clearing goods or supply chains, and processing the entire shipping process.

Fee Management

Broker customs also manage customs expenses. They calculate all the fees, duties, taxes, and expenses, which are then paid and delivered directly from the client’s account.

Client Representative

With customs brokerage, clients are represented when they need to engage with customs-related operations. A licensed customs broker usually deals with authorities and communicates with their clients about changes in regulations or the progress of procedures.

Customs Operations’ Documentation

Similar to freight forwarders, customs brokers are involved in record-keeping their clients’ confidential and necessary transaction records. They also monitor the shipping of goods to ensure their safe entry and arrival at the destination.

Why Hiring a Licensed Customs Broker Matters?

Working with a customs broker is crucial for businesses and shippers, as it hugely offers value in the logistic chain:

Lesser Expenses

In customs, specific software or hardware is required to automate the process, which can be costly for clients. But brokers already offer services using the latest technology to streamline goods shipping.

Proactive Shipment Solution

Items’ shipping occasionally causes undesirable delays due to unforeseen circumstances. A reliable customs broker can help clients deter conflicts and propose a solution. They are also knowledgeable in various customs regulations and have established connections with authorities, allowing them to accomplish logistics needs without problems.

Boost Sales

The efficient and streamlined service provided by licensed customs brokers in shipping a client’s goods opens a vast opportunity for business owners. Since most consumers want their products to be received in a short period, new markets will be reached, and more sales are most likely to boost.

Hassle-Free Shipment

Hiring brokers is a tremendous advantage for clients who strive to achieve a hassle-free customs transaction. These brokers are capable of handling operations in export and import-related matters. They can get things done fast and can ensure a smooth operation without letting the clients worry.

Searching for the Best Licensed Customs Broker

The logistics industry remains developing, and this transformation creates a more complex process. Dealing with the customs regulations and authorities takes time.

Therefore, the best solution to start faster and seamless shipping is to foster collaboration with licensed customs brokers from Excelsior. Excelsior is a logistics corporation that delivers high-quality shipping services. They can assist clients achieve a hassle-free logistics transaction, guaranteeing protection to their shipped goods to safely arrive at the right destination.

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The Role of a Licensed Customs Broker in the Logistics Industry: A 2024-2025 Guide! Infographic Image 23242

How to Build Healthy Relationships with Customs Officials and Why It Matters?

The ever-changing international freight forwarding market has become more significant, as it is expected to expand to $18.69 billion by the year 2026. While logistics has become an integral part of the world economy, the processes have also become more intricate in ensuring that shippers and customs brokers follow the regulations imposed.

Navigating complex operations, particularly in international shipping, requires extensive regulatory compliance and clearance processes to allow businesses, importers, and exporters to ship their goods successfully. This is why maintaining healthy and strong relationships and business partnerships with customs officials matters.

Establishing connections is a good strategy not to dodge the bullet in strict regulations but to create a streamlined process, faster transactions, and prevent miscommunication.

Here are some practical tips and strategies on how to build a positive and healthy relationship with customs officials:

Adhere to the Rules and Regulations

One of the most crucial steps in building healthy relationships with stakeholders and customs is understanding the enforcement regulations in shipping.

A shipper must be knowledgeable about the requirements, such as licenses, certificates, permits, and other documents that need to be presented before shipping. It is also essential to be well aware of the potential consequences and risks that might be acquired due to compliance failure.

Being informed of the rules and regulations in logistics reflects how professional and respectfula shipper is to the logistics industry officials. Being aware of the rules to follow also creates open communication with the customs officers, which prevents risks and violations.

Establish Proper Communication

The second step to maintaining a relationship with customs officials is to communicate clearly to ensure that trust, collaboration, and transparency will be created. This implies that it is vital to provide the correct information and data related to shipment to keep the customs well-advised.

For instance, your goods’ shipping details need to be changed. Hence, the first thing to do is inform the officials of those changes so they are aware and can provide assistance. This could also prevent misunderstandings and possible conflicts with the customs administrations when shipping your goods.

Stay Proactive

The next step in creating a good relationship with customs officials is to be proactive. Whenever you are planning to engage with a logistics company in the Philippines, it is important to anticipate potential disruptions, conflicts, and risks that may emerge.

Moreover, a business shall be prepared on how to deal with and adapt to such circumstances. Being proactive in engaging with logistics reflects a business’s responsibility and innovation in handling potential concerns.

Ask For Feedback and Recommendations

Securing connections with customs officials can be achieved by seeking their advice and feedback. This enables a business to enhance its performance and efficiency in handling shipments.

As customs officials have expertise in logistics, their opinions and recommendations matter in addressing concerns and potential disputes that might occur.

Seeking help and assistance from customs also restates a business’ dedication and willingness to achieve a conflict-free logistic process.

Apply What You Learn From the Customs

Lastly, one strategy to validate the customs officials’ effort in your logistic clearance and documentation is to apply what you have learned. This means that a business shall integrate its advice, such as using the best practices to improve its logistics process.

In return, it is fundamental to express recognition of their contributions to allow your business to be seamlessly processed.

Establishing contacts with customs can also strengthen a business’ competency, loyalty, and partnership with the officials.

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Conclusion

As the logistics industry continues to evolve, having a good connection with customs officials matters a lot. It cannot only help a business ensure faster shipment processes and transactions but also allow the gaining of essential insights, advice, and tips to enhance a business’s shipment performance.

Fostering collaboration with customs officials may be an advantage for shippers and businesses, but it is critical to remember that maintaining this professional relationship is what matters most.

If you are too busy to deal with customs officials but need help keeping transaction records and documenting your freight forwarding process, a licensed customs broker from Excelsior can help. Excelsior is a logistics corporation that offers reliable shipping services worldwide. It can help clients track their shipments and ensure their safe arrival at their destination.

Read more:

Non-Vessel Operating Common Carrier vs Freight Forwarder: What Are the Differences?

The global transportation of goods in the business landscape continues to pave the way to the development of the economy. Whilst breakbulk and international shipping do have complex logistics processes, the global logistics market is still forecasted to skyrocket to $18.69 billion in 2026.

Moreover, international shipping involves various services for a single transaction, including the Non-Vessel Operating Common Carrier (NVOCC) and Freight Forwarder, which are commonly mistaken to be similar in functions.

What Are NVOCCs?

NVOCC is an ocean carrier that provides transportation services to shippers without operating ships or its own vessels. Instead, NVOCC purchases space from vessel-operating common carriers and resells it to shippers. Further, NVOCC serves as the middleman in logistic services, particularly in transferring cargo.

Roles of NVOCCs

NVOCCs, though offering cost-effective shipping and low freight rates, offer varying functions in shipping:
 Cargo Consolidation

NVOCC delivers and receives cargo as carriers. They collect shipments from various sources to optimize container space and produce cost-efficient loads and flexible shipping options.

Documents Facilitator

NVOCCs process documents. They prepare the house bill of lading and paperwork concerning booking space for shipping lines and regulations. NVOCCs follow regulatory measures to ensure the legality of goods transportation and streamline the movement of commodities.

Rate Management

NVOCC’s other role is arranging payments for essential charges. Their company has access to international shipping routes in the global market. They set freight rates and shipping costs for shippers.

What is a Freight Forwarder?

Meanwhile, freight forwarders are experts and multi-functional operators. They facilitate the seamless movement of cargo, whether through rail, road, air, or ocean transportation. However, freight forwarders are the agents to shippers, only functions to arrange the transaction, not the ones to move the cargo.

Functions of Freight Forwarder

With the task of arranging and planning the logistics, freight forwarders have their primary roles in transportation services:

Logistics Planning

A freight forwarder plans the most cost-efficient route for shipping goods. They arrange customs clearance and cargo movements for local and international destinations and prepare documents for shipment activities. They also manage cargo consolidation by applying freight forwarding trends.

Customs Processing

Freight forwarders handle the paperwork when dealing with customs. They act as jacks of all trades, ensuring compliance with regulations and seamless shipping of international trade through proper cargo insurance and inventory management.

Handling and Negotiating of Contracts

On behalf of the exporters, they are the ones negotiating contracts with the carriers to ensure cost-efficient shipping deals. Freight forwarders can also issue the house bill of lading and facilitate their freight contract.

Main Differences Between NVOCC and Freight Forwarder

As service providers for shipping logistics, there are differences between NVOCCs and Freight Forwarders:

Relationship With Shippers

NVOCC serves as an intermediary between the shipper and vessel operator to conduct transport services. Meanwhile, freight forwarders collaborate directly with shippers to make decisions and plan the logistics process.

Primary Purpose

The exporters or importers defined NVOCC as a carrier to the shipper that works independently through third-party companies to support them. Besides, freight forwarders act as agents to shippers; they may also function as NVOCC’s agents.

Mode of Transportation

NVOCCs are mainly assigned for ocean transportation, which differs from freight forwarders, as the latter can offer different modes of freight transportation, whether through air, land, or ocean, for the buyers to monitor and control the commodities.

NVOCCs vs. Freight Forwarder: Choosing the Best Service Provider

To select the best service provider for transporting goods, whether it is an NVOCC or international freight forwarding company, it is essential to consider the following:

Level Of Service

Selecting between NVOCC and freight forwarder depends on the shipper’s needed service. For instance, there is only a need to book the transfer of goods in an ocean vessel, so NVOCC is an excellent choice for cost efficiency. Therefore, if a shipper needs guidance to identify the best route and rate for shipment as well, it is better to select a freight forwarder.

Best Freight Rates

When it comes to freight rates, it is recommended to choose NVOCC when there is a money constraint, as a shipper could save more fees. Compared to a freight forwarder, this agent will assist with the entire logistics process and services, which could be costly.

Conclusion
 Understanding the concept of different logistics services like NVOCC and freight forwarders is vital, especially when a shipper looks forward to streamlined commodity shipping. Both services may differ in crucial aspects but can ensure smooth and cost-efficient customs brokerage service for a positive logistics experience.

If you are looking for relevant services that offer freight forwarding and worldwide logistics, visit Excelsior, a logistics corporation that offers reliable shipping services.

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Non-Vessel Operating Common Carrier vs Freight Forwarder: What Are the Differences? Infographic Image 0000099

Excelsior Worldwide Logistics Corp.