Importer Archives - Excelsior Worldwide Logistics Corp.

Can the Freight Forwarder Be the Importer of Record? Here’s What You Need to Know

excelsior on June 27, 2025

Global trade continues to skyrocket. As of 2025, the global logistics market was valued at USD 11.23 trillion. It is anticipated to reach USD 23.14 trillion by 2034, with e-commerce and international supply chains driving significant demand for efficient transport solutions.

When companies expand into global markets, logistics often becomes a tough challenge when dealing with compliance. This is where the importer of record (IOR) and freight forwarder roles ensure that goods move smoothly across borders and comply with local regulations.

While both have distinct functions, one question often arises: whether a freight forwarder can act as an IOR. Hence, understanding their functions, constraints, and edges is essential to picking the most effective partner for handling your transport and compliance needs.

Freight Forwarders vs. IOR: Understanding Their Difference

When shipping internationally, knowing the roles of freight forwarders and IOR is paramount. While they often collaborate, their tasks and responsibilities differ significantly.

Freight Forwarder as the Logistics Coordinator

International freight forwarding companies serve as logistics mediators between shippers and transportation providers, managing the physical conditioning of goods from origin to destination. They do not hold the goods or bear legal responsibility but deliver vital coordination and support services.

Key responsibilities include:

Organizing transportation by air, sea, or land
Booking cargo areas
Consolidating shipments
Handling shipping documentation
Coordinating pickup and delivery schedules
Tracking visibility of shipments
Assisting in customs clearance

IOR as the Legal Accountable Party

IOR is the legally identified entity liable for ensuring all imported goods comply with local import laws and regulations. This role is necessary for regulated industries and destinations with intricate compliance requirements.

Their tasks include:

Paying import duties, taxes, and fees
Customs declaration
Upholding import compliance documentation
Ensuring goods meet local standards or certifications
Bearing legal risks, liability for compliance errors
Recordkeeping

Can a Freight Forwarder Also Act as the IOR?

While a freight forwarder can sometimes act as the IOR, this depends on several factors and the forwarder’s willingness to take on legal and compliance tasks. While possible, acting as the IOR is not the norm but a solution best suited for businesses needing market access.

Whether to take IOR’s role or not, forwarders are highly dependent on the following factors:

Destination Country Regulations. Some countries allow freight forwarders to operate as the IOR. Meanwhile, others require the IOR to be the only entity taking ownership of the goods.
Freight Forwarders’ Capabilities. Only select forwarders offering IOR services. These are typically extensive, global firms with the necessary infrastructure, compliance teams, and local presence in key markets.
Industry-Specific Demand. Freight forwarders are more likely to offer IOR services in industries with complex import requirements like IT, medical devices, or telecom, which are governed by distinct contracts and outside standard freight forwarding operations.
Separate Service Agreements. IOR services, when offered, are usually provided under a distinct agreement, not as part of standard forwarding services.

When to Appoint a Freight Forwarder or IOR?

Appointing a freight forwarder and IOR relies on the nature of shipments, industry, and compliance requirements. Here is a quick guide to help you decide:

Regulatory Complexity. Employ a professional IOR when importing to countries with strict rules to manage compliance and avoid penalties.
In–Country Presence. An IOR can be the legal importer if you lack a local entity.
Shipment Volume and Frequency. A freight forwarder with IOR services can streamline operations and reduce admin work for regular, high-volume shipments.
Industry Specific Needs. Select a provider who is familiar with your sector’s necessities.
Speed and Efficacy. A freight forwarder can optimize routes and manage documentation for faster clearance.
Risk and Liability. An IOR takes legal responsibility and compliance.

Final Thoughts

While international forwarding is critical in global logistics, its capacity to serve as IOR is conditional. The option to delegate the IOR function to them should be made carefully, weighing legal implications, industry standards, and the company’s operational efficiency. Partnering with a logistics provider like Excelsior Philippines is better to streamline operations and reduce non-compliance risk. We guarantee your goods are transported using suitable freight solutions aligned with efficiency goals and regulatory standards. We help businesses attain smooth operations by managing the logistics process end-to-end, ensuring speed, accuracy, and full compliance from origin to destination.

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Importer of Record vs Consignee: Key Differences You Need to Know

excelsior on June 3, 2025

Successful cross-border transactions are crucial in today’s international shipping market. They allow businesses to expand their client base, penetrate new markets, or streamline their supply chain. However, a common mistake that many enterprises fail to realize is not clearly understanding the role of different entities in ensuring a smooth shipping process.

One common confusion is about the roles of the Importer of Record (IOR) and the Consignee. Although the terms are often used in numerous logistics paperwork, many tend to mistake one for the other, creating legal and operational risks to the operations.

Understanding the distinction between IOR and Consignee and how a logistics company in the Philippines can help is crucial to determining who is responsible for the different parts of the shipping process.

Core Responsibilities of IOR and Consignee

· Who is the Importer of Record?

The IOR is the legal entity or person responsible for ensuring that the imported products comply with all the laws and regulations of the destination country. They need to submit necessary documents, accurately classify imported goods, pay the financial obligations, and acquire all the required permits.

· Who is the Consignee?

On the other hand, the Consignee is the entity to which the products are shipped. This usually includes the end customer, a distributor, or a warehouse that will receive the shipment once it clears customs. Even if they assume physical possession of the goods after delivery, they are not responsible for regulatory compliance or customs duties (unless they are also assigned as IOR).

Key Differences Between IOR and Consignee You Should Know

While the two crucial roles can overlap depending on the situation, certain differences distinguish them.

· Legal Accountability

The IOR is mainly responsible for ensuring that the shipment complies with all customs and import regulations. They are accountable for any incorrect declaration, missing permit, or misclassified goods and will face the penalties associated with non-compliance.

Meanwhile, the Consignee has no legal burden regarding the shipments. Their role is limited to taking delivery of goods and focusing on the operational aspects of the shipping process. However, if they are also assigned as the IOR, they will also be accountable for any non-compliance.

· Customs Clearance Role

The IOR actively engages in the customs clearance process. They are responsible for preparing and submitting entry declarations, coordinating with brokers, and responding to queries by customs agents. They should resolve any documentation issues and other flags from customs to have the shipment released.

The Consignee does not participate in customer procedures as they only receive the goods once they’ve cleared customs. Making them responsible for import requirements might lead to significant delays in clearing the customs process.

· Financial Responsibility

Apart from managing customs paperwork and compliance, the IOR is also responsible for paying financial obligations for the payment. If the shipment is flagged for non-compliance and penalties or fines are imposed, it is the IOR’s responsibility to cover the costs.

Meanwhile, the Consignee only pays the agreed purchase price or shipping costs outlined in the contract. They are not liable for compliance-related fees or taxes incurred during the import process. However, if they are obliged to handle these fees, it must be explicitly stated in writing to prevent disputes and additional costs.

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How a Logistics Company in the Philippines Can Help

Partnering with a logistics company would benefit importers looking to grow in the Philippine market. They can serve as your Importer of Record in Manila, Philippines, taking on the legal and compliance responsibilities for shipments entering the country. The top logistics companies have professionals who can handle customs documentation, secure necessary permits, and coordinate with customs authorities. Are you looking to simplify your import process and and ensure compliance with Philippine customs laws? Partnering with Excelsior Philippines can give your business a competitive advantage in the market. We offer strategic insights and customs expertise that can help our clients ensure a smooth import process and that shipments arrive legally and on time.

Importers/Exporters Primer for Break Bulk Shipment and Container Loading

excelsior on January 16, 2018

If you are just new in the import/export business, then one of the first shipping methods you should get familiar with is the break bulk shipping, better known as Less Container Load (LCL). Probably it is because you are still testing the waters first, i.e., your first orders are likely to be small or, perhaps, your product’s dimensions do not fit or utilize standard shipping containers or cargo bins. Either way, knowing when to use break bulk shipment is essential as you grow your trading business.

What is Break Bulk

In the old-world context, break bulk means the extraction of a portion of the cargo on a ship or the beginning of the unloading process from the ship’s holds.

In the modern context, break bulk is meant to encompass cargo that is transported in bags, boxes, crates, drums, or barrels – or items of extreme length or size. Compared to Full Container Loading, this type of shipping involves paying for space your load takes up in a standard container.

To be considered break bulk, these goods must be loaded individually, not in intermodal containers nor in bulk as with liquids or grains.It is without a doubt the most common form of cargo ever since time immemorial. Examples of commonly shipped break bulk cargo include:

Bagged or sacked cargo.
Baled goods
Barrel, drums, and casks,
Corrugated and wooden boxes or containers
Reels and rolls
Equipment, vehicles, and components
Steel girders and structural steel
Any long, heavy, or over-sized cargo

Benefits of Break Bulk Shipment

The main advantage of this shipping method is that it allows you to move oversized, over-weight load that would not otherwise fit into a container or cargo bin. It can also be an affordable way to ship large cargo since the item will not have to be dismantled to ship

Take note, however, that even when you are not shipping over-sized cargo, break bulk shipment can still be a very advantageous mode of shipment. If you can find a freight forwarding company that specializes in break bulk, you will be able to control your shipping expense when you are shipping a small trial order.

For exporters, shipping in break bulk requires them to put an extra care in packing and labeling goods because break bulk shipments are more prone to theft and damage. Typically, break bulk cargos are packed using the following materials:

Pallets
Slip sheets
Crates

Container Loading

Since the late 1960s, break bulk cargo has declined while containerized cargo has grown significantly. Moving containers on and off a ship are much more efficient than having to move individual goods. This efficiency, therefore allows ships to minimize time in ports and spend more time on the sea.

There are different types of container units that cater to different types and sizes of cargo. The most commonly used by small to medium-sized importers/exporters are the 20-foot container, while large-sized companies often use the 40-foot and 45-foot containers.

The following are approximations of how many pallets or skids can into each type of containers:

Ten standards (40”x48”x48”) pallets can fit into a 20’ dry ocean container.
22 standard (40”x48”x48”) pallets can fit into a 40’ or 40HC (high cube) dry ocean container.
24 standard (40”x48”x48”) pallets can fit into a 45’ dry ocean container.

Overall, choosing between break bulk and container loading are mainly depends on the type and quantity of your goods.

Allow Excelsior Worldwide Freight Logistics Corp. to help you navigate the world of import and export. For more information on our breakbulk service, visit our website today at www.excelsior.ph. For any queries that you may have, you may call us at (063) 5259775, or send us an e-mail through wecare@excelsior.ph

Terminal Appointment and Booking System (TABS): Problem or Solution to Faster Customs Releasing?

excelsior on May 4, 2017

Importers and exporters are very much familiar with how the final steps of importing in the Philippines should take place: they must for their imported articles to processed by customs, pay the necessary customs duties and fees, and the delivery of the imported goods to its final consignee can finally take place.

However, consignees cannot simply send their delivery trucks and trailers to the premises of Manila South Harbor and Manila International Container Terminal without booking an appointment first. And in order to do that, consignees must use the Terminal Appointment and Booking System or TABS. Went into on October 2015, this system is an electronic platform is implemented in the aforementioned ports in Manila where the majority of the importations are brought in.

The Impetus for TABS

According to its proponents, the Asian Terminals Inc. (TABS is designed to keep the movement of goods flowing at Manila’s international trade gateways. Specifically, the web-based platform serves as a platform by which brokers, forwarders, importers/exporters, and shipping line representatives to schedule the withdrawal and delivery of containers at Manila Ports based on time zones spread throughout the 24-hour period. It is also intended to be in line with the government’s truck ban, ultimately resulting in lesser road traffic and also to minimize and lessen the port congestion in such ports.

On October 22, 2015, Manila North Harbour Port Inc. CEO Richard Barclay said in a presentation at the Procurement and Supply Institute of Asia (PASIA) that TABS will benefit its stakeholders in terms of more efficient truck trips, leading to reduced cost; prioritization of cargo release and acceptance; and management of volumes, forecasting, and planning.

Criticisms Against TABS Implementation

While many appreciate the objective of TABS to facilitate smooth flow of traffic and goods around the ports, it also received strong opposition from various groups which includes the Chamber of Customs Brokers Inc., Professional Customs Brokers Association of the Philippines, and Aduana Business Club.

According to an interview with these groups, while TABS can significantly improve the importing process, the imposition of high fees to its end users (importers/exporters, forwarders, etc.) is simply wide of the mark because “…the TABS is an inherent part of the port operators’ mandate that is supposed to enhance their service.”

Also, despite the supposed facilitation objectives under TABS, a lot of customs brokers and truckers using the system have complained of 24-hour waiting time for the trucks to enter the ports. The groups explain that “One possible reason for the long queue to the port is the rush to avoid truck ban hours and penalties, such as that there are now overlapping of truck schedules depending on which truck arrives first.”

Moreover, the said booking platform is also inherently flawed which results for customs brokers and companies to rush. According to them, TABS has some slots with booking free and some come with absolutely no charge, which is why many trucks their way to the terminal just to avail a free booking. Outside the pier, traffic still remains rampant and is a major headache not just for commuters but also to transport and delivery providers which cause them to miss their reserved time of booking.

Regardless, this situation gives rise to the problem of delays in getting in the port and being penalized. The penalty for late arrivals (trucks that come two hours after their booked slot) is P1,625. Trucks that are not able to arrive three hours or more after their appointment will be fined for P3,251. These expenses are especially painful for smaller firms and causes a delay in the target delivery of the goods.

Overall, while the intention and aim of TABS are good but is still in need of several improvements to better cater clients and to provide an excellent customer service. There might be flaws in the system but through improvements and adjustments, it could properly and effectively achieve its goals and be able to address the issues which are related to logistics services.

Things that You Should Know When Requesting Freight Rate Quote

excelsior on January 18, 2017

One of the first things that you should know when starting an importing and exporting business is how to get the right freight rate quote for your shipments. Referred to as the price at which a certain cargo is delivered from one point to another, getting the right freight rate quote is a critical step in achieving profitability in the shipping industry.

To maintain a relatively healthy cash flow, you have to make sure that the cost it takes to transport your goods from one point to other remains within your budget.

And to ensure that you get an accurate and affordable freight rate quote, there is information that you should collect and pass to your freight forwarder subsequently. To know the factors at play that can affect your freight rate quote, check our pointers below.

1. Mode of Transportation

First and foremost, you have to consider the type of transportation required to transport your goods. For beginners, the most dominant type of transport in shipping process are aviation, ship transport, and land transport (rail, road, and off-road transport.). Each of these options has their own pros and cons. For instance, air is the fastest mode of transport, but also the most expensive, followed by ship transport, and then land transport.

2. Incoterms or Mode of Shipment

Incoterms, which stands for International Commercial Terms, is a set of pre-determined commercial terms published by International Chamber of Commerce that serves as the basis of agreement between the buyer and the supplier. It details the risks, costs, and tasks that each party should assume with regards to the fulfillment of delivery and transportation of shipments.

If you are buying goods internationally, your best choices are Freight on Board, Ex Works, Cost and Freight, and Cost, Insurance, and Freight. These options offer the greatest control over shipping cost from your perspective as the buyer.

For instance, the FOB means that the seller leaves your shipments at the port of origin, all set-up for international transport. As a buyer, it gives you absolute control over all related expenses and coordination of delivery of your shipments to your warehouse or final area of destination. This option is the most recommended option for importers and buyers since it allows you to choose the shipping routes and times, as well as negotiate prices with the freight forwarder of your choosing.

3. Type of Goods You’re Shipping

As obvious as it can be, knowing the specific type of goods is what many people forget to consider when requesting for a freight rate quote. This is critical because there are different pricing and handling rules that apply for each type of item you are shipping, so make sure to supply your freight forwarder with this information right away. For instance, how items such as raw pulp or lumber wood would be handled and stored inside the ship would be very much different for items like wooden furniture.

4. Details of Your Cargo

Aside from the type of the cargo you’re shipping, your freight forwarder should also know the specific details about your shipment. This includes the following:

Dimensions – Typically observed in ocean freight shipping which utilizes containers. The usual sizes of containers are 40 ft. and 20 ft. As a rule of thumb, the larger the dimensions of your shipment, the higher the freight rate quote will be.

Weight – The weight of your shipments is important, especially if you plan to transport it via air. This because air freight prices are mostly based on weight, compared to ocean freight prices which depend mostly on size.

Hazard/ Toxic Cargo – Shipping hazardous items will require you to pass a Material Safety Data Sheet (MSDS) to avoid any issues while the container is being loaded. The MSDS entails all the data about your cargo such as the nature of toxicity, its chemical and physical properties, methods of storage and disposal, etc.

Pallet – If your shipments can be palletized, then it can be stored inside the container more efficiently and can reduce your transportation cost.

5. Delivery Options

You have different options of how you want your shipments to be delivered. It’s best to choose the option that fits your budget can work well on the inland logistic network of your area and is in line with the needs of your business.

Door to Door – Offers the highest convenience to the buyer. In this option, the client is not involved with the sea freight container shipment as the shipper is tasked to handle everything.

Port to Port – The shipper handles the shipment from the port of origin to the port of destination.

Port to Door – Suitable for customers who have their own logistics networks, and can move their shipments from the port of origin to their warehouse.

6. Method of Loading

There are several methods for loading your shipments in the container:

Live Load – In this option, an ocean freight container is loaded at your location. The trucker waits until you load, secure, and seal the container for the international shipment. There is a free loading time limit for live loads, which usually vary from one to two hours. Exceeding the free time limit means you have to pay a fee for every exceeding hour.

Drop and Pick – Like the live load, the ocean freight container is delivered to your place of load, but the trucker will leave the container for a few days. After it is loaded, it will be picked up and returned to your freight forwarder’s yard.

Commercial vs Residential – A surcharge is added to your quote when shipping to residence instead to a commercial place or location.

7. Cargo Ready Date

The freight rate quote is volatile, meaning it is only available for a determined amount of time – usually about 30 days. Although planning ahead of time is good, you can never really get an actual quote for your shipments until your cargo is ready to be shipped. However, you can ask your freight forwarder an estimate to get an idea of what your shipment might cost.

8. Duty Rate

Another factor that will impact your freight quote is the duty tax. This is a kind of tax imposed by the government on shipments and is determined by calculating a percentage of the value of the commodity. In the Philippines, the duty rates can vary from 0% to 65%, with an industry average of 10.5%. Related: Why Should You Pay the Correct Customs Duty and Tax?

These are the factors that can affect the final quote of your shipments. As much as possible, partner with an efficient and professional freight forwarder and communicate to them all the details so that you can get a quote that is accurate and fits your budget.

Contact Excelsior Worldwide Freight Logistics Corp. now and let us help you get an accurate and affordable freight quote today. Call us at (+632) 525-9775 or email us at wecare@excelsior.ph.

6 Biggest Frustrations of Importers and Exporters

excelsior on December 19, 2016

No industry is free from problems and complaints, even the importing and exporting business. As complex as it would appear, the world of import and export can be one of the most daunting endeavors that you would get into, especially if you are not well-versed with its intricacies.

We will uncover some of the enduring pains and nuances that importers and exporters faced in their international trading business. From the struggles of finding an honest customs broker to unseen charges and changing regulations, knowing these situations that might occur in your trading business will make you prepared for the unexpected to a certain degree.

1. Lack of Access to Honest Customs Brokerage Firm

Many companies are struggling to find an honest customs broker that they can fully trust. It could be because they are still new in the business, or they don’t have any criteria that can help them in the selection process.

Either way, choosing a truthful and straight to point customs brokerage firm can be very beneficial to a business, simply because they make the whole importing and exporting process much easier for you: From doing customs transaction on your behalf to payment of duties and taxes, they make sure that all your freights will arrive at its destination on time, while making significant cost-savings along the process.

2. Faulty and Inefficient Logistics

Logistics plays a very critical role in a trading business, that is why even a simple glitch can cause pains and nuances to both importer and exporter. This may include delay at the port of loading, delay at transshipment, withdrawal of inbound vessels and many others.

These delays can escalate to a lot of troubles, primarily because these delays are never communicated to consignee until they asked. It also gets worse when the shipping line keeps on giving faulty arrival dates just to save their grounds. This fallacious information can lead to the company not being able to take an alternative course of action, resulting in bigger shipping expense.

3. Insufficient Expertise of the Broker

Aside from honesty and reliability, another factor or quality that many businesses struggle to find nowadays are an equally capable customs broker. Many small to medium sized companies that import or export their products and doesn’t have someone on staff to manage their customs obligations experience this struggle first.

Instead of making the process much easier for you, partnering with a broker that lacks knowledge about the constantly changing regulations international trade can result in delayed shipments, costly penalties, fees, or worse – a lost customers due to a bad experience.

Their lack of knowledge can also inhibit companies from expanding their sales opportunities beyond their current market. If the customs broker doesn’t have a solid understanding of international trade, then the business may not be able to know the various marketplaces and tariff schedules that they can take advantage of and make significant savings.

4. Hidden Charges

If dishonesty and lack of knowledge didn’t get you, hidden charges surely will. Because of its complexity, identifying hidden charges in importing and exporting is quite a challenge, especially if you don’t have the service an honest and capable customs brokerage provider.

Some of the cost that is often not accounted for in landed cost calculations are:

• Customs Exams
• Less than Container Load (LCL)Charges
• Port Fees
• Chassis Fee
• Wait Time Fee
• Terms of Sale

These are just some of the factors that can come into play and affect the price you turn out paying for your imported products. You need to be keen to these costs because no matter how well you calculate your landed cost, these “hidden” costs are likely to show up in the final computations of your imports.

5. Severe Document Backlogs

There are rules and regulations that need to be met in the importing and exporting world to ensure that goods are moved legally without any impediment developing in the process. That is why a delay in documentation process can immensely affect the whole importing process, thus increasing expenses such as storage cost, fines, and penalties.

Customs clearance requires set of documents to be submitted by the importer, by the airline, shipping line or concerned freight forwarder, as well as the customs documentation prepared and submitted by clearing agent on behalf of the importer. So, to avoid any delays, it is important to provide complete and accurate information to the customs broker/freight forwarders so that the clearance process will be smoother and your shipment is less likely to face with any exams

6. Sudden Change of Rules and Regulations

One of the most terrible situations in the importing/exporting industry are the sudden changes in rules and regulations of the importing and exporting country. For instance, a huge quantity of cargo is in transit, and the country of destination suddenly issues an order that bans the import of that same item that the importer has in-transit.

Since the vessel can no longer unload the freights into the destination country, either the seller or the buyer should bear the loss or will need to look for an alternate buyer in some other country to dump the cargo. Likewise, sudden new taxes and duties on export items may also result to exporter not being able to fulfill the order.

Contingency planning, along with little precautions can help you overcome these notorious headaches in the importing and exporting world. Likewise, these can also be avoided if you partner with a seasoned and competent customs brokerage firm that is driven on giving quality and upright service to their clients.

Let Excelsior Worldwide Freight Logistics Corp. help you throughout the whole importing and exporting process. Call us at (+632) 525-9775 or email us at wecare@excelsior.ph.

Importer Tips: How to Avoid Shipping Storage and Demurrage

excelsior on October 19, 2016

If you’re new in the importing or exporting world, you might be surprised to receive an unexpected bill showing demurrage, storage & detention charges – terms that you haven’t even heard yet, let alone know the cause. Or you might have experienced this already for some time now, but either way, these costs might hurt your pockets big time. So, to clear up your confusion, let’s talk about when you might see these charges, and how you can avoid them.

Storage

Storage charges accumulate at port facilities, airline terminals, and bonded warehouses when a container remains at the site beyond the allotted “free days” provided by the airline, warehouse or Arrastre operator after arrival.

Storage Fee- with standard rate for FCL (see PPA memo). Standard Free time 5 days.

for LCL (see BOC CMO 41-15)

Cut your losses by following these tips to avoid storage cost:

Ensure that there are no issues with the shipping documents. It is the common reason for delaying the release of container.
For regular cargo, consider a Seaway Bill of Lading/Telexed Release instead of an Original Bill of Lading.
Always keep a keen eye over your shipment and the arrival of the vessel, so you will know exactly when you free time initiates and expires.
Advise broker for immediate releasing.

Demurrage

Demurrage fee is levied by shipping lines for containerized shipments only, however, this fee is charged when the containers are still full and has not been cleared up by the consignee within the seven (7) days free time & extendable as per approval of the shipping line.

Menacing as it is, here are some tips to avoid demurrage charges:

Talk with your freight forwarder and know in advance a number of free days granted.
Dispatch your shipment as early as possible. Excelsior Worldwide Logistics can help you clear your cargo ahead of time provided that all documents handed in a timely manner.
If your shipment comes in volumes, you may request an additional free time from your freight forwarder or carrier. (Most often, the volume of your shipments should be close to 1,000 containers per year to be granted for extended free time.)?
Ensure that your trucking company can pick up the shipments within the allotted free time, and a trucker has been assigned to your shipment. Set-up a backup or alternate trucker in the case of any circumstances that will prevent them from picking up your cargo in a timely manner.
Analyze all the papers containing the terms and conditions of your transportation, warehousing, and sales contracts to find out the situations under which your company may be held responsible for demurrage charges.

Detention

When the container has been picked up and out gated from the terminal, it must be returned within 72 hours otherwise detention charges will be imposed.

As always, it is important to seek the help of a licensed customs broker and freight forwarder to help you avoid or lessen this unplanned additional charges you might incur in the importing/exporting process. They can help you understand the whole shipping process, and makes sure that you stay ahead of schedule and your cargo will move in a timely manner.

Allow Excelsior Worldwide to help you ensure a storage-free, demurrage-free clearance of shipments. Contact us today to learn more about our global logistics. Call (063) 5259775 or visit our website www.excelsior.ph