Customs broker Archives - Excelsior Worldwide Logistics Corp.

Logistics Restrictions: List of Banned Products in the Philippines

excelsior on October 8, 2024

While logistics persist to thrive in the global economy, economic growth has also arisen. Logistics plays a powerful role in the global trade industry. It ensures the seamless flow of products and services, allows international shipping and economic integration, boosts the employment rate and operation of small businesses, enables reaching broader markets, and provides essential support in varying industries.

In the Philippines, the freight and logistics market is estimated to reach USD 25.38 billion by 2028 due to the massive growth of the e-commerce sector. As more people purchase products on different platforms online, the freight forwarding industry has become more in demand, as extensive amounts of goods are needed to import or export from suppliers to consumers.

However, countries like the Philippines have laws like Republic Act No. 10863, also known as the Customs Modernization and Tariff Act (CMTA), that restrict and ban the importation of specific items unless permitted by law or regulation.

To ensure the state of national security, order and morality, and environmental and public health protection, below is the list of some Philippines’ banned and restricted imports:

Drug Substances

The CMTA prohibits the importation of any products containing marijuana, coca leaves, opium and other illicit drugs, narcotics, nicotine or synthetic drugs, tobacco, and other smokeable products. Also, importing items such as e-cigarettes, vape brands, e-liquids, and any drug paraphernalia that is utilized for taking or injecting drugs is banned. All these prohibited and regulated products will only be allowed by the Philippine administration once authorized by the Dangerous Drugs Board for medicinal purposes.

Firearms and Weapons

Unregistered products that could cause harm, such as knives, all sorts of guns, hand weapons, bullets, firearms, explosives, and related accessories used in war, dynamite, gunpowder, explosives, and other paraphernalia that could be mistaken as firearms, are prohibited. These items can only be imported once authorized by law.

Human Remains and Live Animals

Human remains, body parts, and fluids are banned from being imported into the Philippines. Meanwhile, live animals, insects, endangered, exotic, and domesticated species, or any of their parts, are also forbidden as they must adhere to laws and regulations in animal protection.

Gambling Materials and Apparatus

CMTA also refused to import goods such as gambling materials and apparatus. These included roulette wheels, pinball machines, mechanical devices used in gambling, cigarettes, marked cards, and gambling outfits.

Goods That Pose Threat to National Security

CMTA bans the importation of any products or goods, be they printed or written, that advocate treason, insurrection, rebellion, and sedition against the Philippine government. Further, written or printed goods that contain threats in any form, such as inflicting bodily harm and taking life upon any person in the Philippines, are also not allowed.

Adulterated Goods for Human Consumption

Importing misbranded items, such as food products or medicine, meant for human consumption is also prohibited in the Philippines as it could violate relevant laws and regulations. All goods intended for human consumption shall be authorized by regulatory agencies such as the Food and Drug Administration (FDA) and shall secure necessary documents, permits, licenses, and clearances.

Final Thoughts

Logistics plays an integral role in businesses and the global economy. As the logistics industry in the Philippines continues to grow, Philippine laws and regulations regarding the importation and exportation of products become more rigid. Unless approved and authorized by appropriate agencies, these items will remain on the list to ensure the integrity of morality, national security, and public health and safety.

If you are exploring relevant services that offer worldwide logistics, check out Excelsior now. We are a logistics enterprise that provides shipping and logistics services.

Discover more about the freight forwarding and logistics industry by reading these articles:

10 Shipping Tips for Small Businesses

Five Money-Saving Tips for Importers

Logistics Restrictions: List of Banned Products in the Philippines! Infographic Image 44435

Container Congestion in Singapore: How It Affects Worldwide Logistics?

excelsior on July 30, 2024

Port congestion is considered the most compelling issue in the shipping industry today. It is a situation where ships experience backlogs while waiting to load or unload cargo due to overbooked capacity ports, leading container ships to berth instead.

This logistic concern has led to numerous concerns regarding supply chains, higher shipping costs, and major shipment delays.

In fact, Singapore, known as the world’s largest transshipment hub and the second-busiest port in 2023, is also exposed to and affected by container congestion, which disrupt operations and lead to lengthier transit times.

According to Chee Hong Tat, Singapore’s transport minister, the issue concerning Singapore port congestion has gotten worse as 90 percent of the container ships arrive off-schedule.

This Singapore congestion has been aggravated by the Red Sea Crisis, which prolonged the rerouting of vessels and ocean carriers between Asia and Europe and damaged global ocean shipping.

With this concern affecting not only Singapore but also worldwide logistics, various factors have been added to the list, which has generated huge impacts on the shipping industry and consumers.

Sources of Port Congestion

Weather Conditions

Severe weather conditions, like storms and rough seas, hinder the normal operations of shipping services. Given that cargoes and goods are transported out of the channel by sea, massive delays are possible, which could knock ports and customers off their feet.

Labor and Manpower Disputes

Port workers, such as truck drivers, dockworkers, port operators, and other staff members, are responsible for packing, unloading, document checking, cargo clearing, and cargo moving. Strikes, disputes, stoppages, and other job working conditions could limit and drastically slow down these services.

Poor Infrastructure and Equipment

Container congestion is largely caused when ports lack cargo handling equipment like chassis, and there is insufficient storage, container yards, and berths. Due to infrastructure deficiencies, major backlogs lead to the piling up of cargo and containers, which could lead to delays.

Demand Surges

The influx of imports and exports from the e-commerce market and platforms has become prevalent during the pandemic and continues to the present. The demand surges swamped the port’s capacity, causing service disruptions and container shipping traffic due to the large amounts of goods that needed to be transported.

Impacts of Singapore Congestion on Worldwide Logistics

Container Congestion in Singapore: How It Affects Worldwide Logistics?
Infographic Image 0000008

Major Delays

As shipping operations have been halted due to container congestion, a domino effect could spread throughout logistics. A supply chain crisis could emerge and cause longer transit periods, backlogs, and delays in shipping schedules, which will directly impact the consignees and consumers.

Generates Extra Costs

When a ship stays longer in port, the higher the costs and the driving of inflation. Singapore container congestion will not just cause significant delays in deliveries; this will generate extra fees for the consumer due to increased billing for port services and fuel usage. Higher freight rates for shipping companies are also possible; hence, this could lead to congestion surcharges.

Lost Revenue for Businesses

A small delay could lead to a huge disturbance. Congestion could also impact small businesses, causing them to lose revenue and income due to inventory delays, production discontinuance, and missed sales due to customer unsatisfied remarks.

How to Deal With Singapore Port Congestion?

It is essential to illuminate potential solutions that could be applied to avoid Singapore port congestion and future delays.

Thorough Planning

Through intensive and streamlined planning, delays, shipping methods, production schedules, and supply chain operations would be seamlessly solved and anticipated, lessening the impact of congestion.

Enhancing Port Infrastructures

As the shipping industry becomes increasingly relevant, meeting the demands also means expanding and enhancing the needed infrastructure. Having a larger capacity of ports and sufficient containers, berths, and storage will limit congestion.

Diversifying Routes and Logistics Network

Optimizing routes and searching for alternative gateways with larger capacity and low congestion levels are necessary. Finding alternative transportation should also be considered to ensure prompt delivery and freight assistance. In this case, it is also essential to look for a freight forwarder with a vast logistics network to handle delays and shipping issues professionally.

Conclusion

Although PSA Singapore claims to deal with shipping lines and freight services to minimize container congestion, it is still necessary to be aware of how the shipping industry affects global logistics and how it should adapt amidst the rising issue of port congestion.

Learn more by reading these articles:

How Customs Brokerage Firms Help the Philippine Economy

excelsior on April 15, 2020

There are several factors that affect the economy of a country. From the total population, natural resources, to technological growth, it is highly essential for such a massive social unit to thrive and make efforts to enhance and develop its own economy.

In the Philippines, one particular industry is becoming more renowned as a great contributor to the country’s economic growth. Customs brokerage refers to the profession of rendering services to an organization, usually an exporter or importer, to assist them in clearing customs requirements and processes so that they can transfer their products in different locations without facing any legal issues.

The Bureau of Customs, the Philippine government’s agency that facilitates the nation’s trade through an effective customs system, had been touted local customs brokerage firms to be their partners in maintaining the economy. Why did the government say so?

Customs Brokers Helps the Government to Fight Corruption

Customs brokers, as licensed professionals, spent considerable time studying different customs regulations, as well as the most effective ways of negotiating with the authorities. This means that they are well educated on how the government agency operates. Since customs brokers are always dealing with them, it can be easy to spot and report any irregularities committed by any customs authority.

Customs Brokers Aid in Encouraging Investors in the Country

The Philippine government raises funds from taxes. Greater portions of taxes came from businesses. Customs brokers, in a way, encourage investors to do business in the country hence augmenting the country’s economic growth and providing the government with more funds more developing many projects such as infrastructure, public facilities, and combating poverty.

Customs Brokers Can Help Create More Jobs

This is inlined with the profession’s capability to trigger a chain of events that leads to attracting more people to invest in the Philippines. More businesses result in increased job demands, reducing the unemployment rate. This is perhaps one of the best benefits that are often neglected, as many people thought customs brokers only affects what’s going on within the field of the trade itself.

Customs Brokers as an Integral Profession

The Philippine government is currently in full support of the continuous rise of customs brokerage firms. As it was stated in the Customs Modernization and Tariff Act (CMTA), one of the state’s ruling policies is that a priority and support must be given “to professionalizing the practice of customs brokers profession in the Philippines which will be beneficial to the country in general and to the economy in particular.” This further highlights the integrity of customs brokers as key players in maintaining the stability and growth of the Philippine economy in general.

Excelsior Worldwide Freight Logistics conducts free orientation for those who are willing to learn. It is our advocacy to share our knowledge & experience worth more than a decade in the business. Visit our website today at www.excelsior.ph to learn more about our service.

Traits of a Reliable Customs Clearance Service Provider – Infographic

excelsior on March 31, 2020

Dealing with customs authorities for shipping your products is one of the most time-consuming and stressful parts of running an export or import business. Apart from hiring a reliable freight forwarder, getting a customs broker in the Philippines is also essential towards clearing your transported goods and keeping your supply chain in stable condition. But not all agents can be considered as “reliable” and “trustworthy.”

To make the most out of a customs brokerage service, one must be able to identify an agent or company that can provide the highest quality of service, with a considerable amount of experience and knowledge in the field.

Here are some signs that a customs broker is definitely a worthy investment for your business

A Reliable Customs Broker Is a Licensed Professional

Every country has its own laws that regulate the individuals that practice customs brokerage. The Bureau of Customs (BOC) in the Philippines is the one that issues information regarding accreditation guidelines for customs brokers. With a licensed customs broker, expect that you will experience a seamless and trustworthy service that keeps your shipping goals on the right track.

A Reliable Customs Broker Possess Excellent Organizational Skills

With a plethora of documents and requirements that must be cleared, being organized must always be a staple trait of every customs broker. The client will be the one to suffer in case something during the shipping process goes wrong, so a reliable customs broker should be able to prevent unnecessary errors and ensure that the goods will be able to arrive at its destination without delays.

A Reliable Customs Broker Must Be Well-Educated and Trained

Similar to other professions, customs brokers should spend a significant amount of time for training and keeping an ample amount of knowledge on different topics such as logistics and laws that concern product transportation. Being a reliable customs broker in the Philippines requires familiarization of laws and regulations, including trade-related information, and basically everything about customs processes and requirements for clearing shipments.

A Reliable Customs Broker Must Be Always Updated With Any Recent Changes in Customs Policies and Freight Forwarding Process

One of the reasons why many businesses today are more inclined to hiring freight forwarders and customs brokers in the Philippines is that requirements for clearing shipments can change at any given moment. Customs brokerage service providers that are top-notch in the industry tend to experience lesser problems when complying with the requirements because they always keep themselves updated with everything that is going on, especially in customs and freight forwarding policies.

A Reliable Customs Broker Must Have Adequate Knowledge about Your Business

It is highly beneficial for your business if your chosen customs broker is equipped with enough knowledge regarding the nature of your shipment. This way, you can get expert advice that can make save you a lot of resources when transporting your goods in the future.

Why You Need a Licensed Customs Broker in the Philippines

excelsior on March 16, 2020

Commercial businesses in the Philippines, especially those that specialize in importing and exporting, are always facing challenges that are often involved with shipping and customs processes. Transporting products in and out of the country requires an enterprise to comply with specific rules and regulations that can be complex and time-consuming. This became the reason why customs brokerage has become an ever-growing business trend as hiring a licensed customs broker can save a business owner from getting worried about preparing the necessary documents.

Are you planning to run an import/export business in the country? Then you better know more about how customs brokers and why you need to hire one:

Reason #1: To Establish Effective Communication with the Government Authorities

Dealing with government authorities to ship your products can be a tedious process that requires technical knowledge in the existing laws and regulations. For your shipment to be released by Philippine Customs and other government bodies, you will have to submit a number of documents and fill-out forms. Failure to effectively communicate while complying with such requirements can result in wrong shipment information and further delay in your supply chain.

Customs brokers can get rid of this problem because they are well-connected with those in authority, speeding up the clearing process and avoid any problems usually associated with customs requirements.

Reason #2: To Help You Focus More on Other Areas of Your Business

With a trusted customs broker taking care of your shipment tasks that you were supposed to do, you will find yourself in a more convenient situation. More time means more opportunity for addressing other important areas of your business, such as managing your employees, daily operations, etc.

Reason #3: To Prevent Unnecessary Expenses

There are some businesses today who gets fallen on the trap of clearing shipments themselves because they thought that it would save them more money. This is a clear misconception because the rules and regulations in cross-border transactions can fluctuate at any given moment, making it easy for know-it-all companies to experience delays, and others unwittingly commit violations that could prompt them to spend more money in the long run.

Reason #4: To Save Time and Effort

Time, as a precious resource for an import/export business. Depending on the nature of your products, ensuring that it will arrive at its destination on time is a must. Customs brokers in the Philippines are trained and skilled enough to work in a way that can optimize the flow of your overall supply chain, especially in the aspect of product shipping.

Reason #5: To Help You Find the Best Option for Shipping

A customs broker can serve as a guide for your shipping options. By considering several factors, customs brokers can recommend the best carrier, be it via air, ocean freight, or truck freight.

Responsibilities of a Licensed Customs Broker – Infographic

excelsior on January 31, 2020

A customs broker is a licensed individual that offers services involving the shipment of imported goods as well as clearing the required documentation for export shipments and collecting taxes.

Many licensed customs brokers today tend to have connections with freight forwarders, shipping lines, private institutions, and even the trade authorities in order to serve as the intermediary between importers and the government.

Having a licensed customs broker is highly beneficial, especially if you’re a business owner looking for more customers abroad. Transporting your products is going to be quite an arduous process, with all of that complicated paperwork that must be complied to a given period of time. To lessen your stress and focus more on managing other aspects of your business, a licensed customs brokerage service is the key.

To make you more aware of what licensed customs brokers do, here is a list of their duties that are highly beneficial for businesses that need immediate help in product shipping:

Facilitate Customs Transactions

A licensed customs broker shall help their clients with all the required documents for clearing the imported goods from the receiving customs department. He/She must prepare the entry form which indicates essential information such as the source country, classification code, total weight, and quantity of the goods. Additionally, the broker can also handle other paperwork related to exporting goods.

Represent Their Clients

Since they mostly deal with customs authorities, customs brokers shall be the representative of their clients when it comes to customs-related transactions. A customs broker should be ready to enlighten their clients about the latest changes in customs laws and regulations.

Review the Classification of Goods

Errors in classifying goods can result in additional expenses in taxes and duties, so a licensed customs broker prevents this from happening by reviewing the classification of their client’s goods.

Payments of Duties and Fees

After the review and calculation, all of the expenses in customs duties must be properly calculated by the broker and gets it paid directly from the account.

Record Keeping

A customs broker must be liable to maintain the confidentiality of all transaction records and documents of their clients. And similar to what freight forwarders do, customs brokers should also keep track of their clients’ shipped goods to ensure its safe arrival upon the destination.

5 Questions to Ask When Looking for a New Licensed Customs Broker

excelsior on January 15, 2020

So you just decided to hire a new licensed customs broker to keep your supply chain from getting disrupted by the complexities of shipping processes. In addition to freight forwarders, having a trusted licensed customs broker can bring ease and save a lot of time in transporting your products especially on an international scale.

However, with the growing emergence of such a profession, finding the appropriate licensed customs broker for your business can become quite challenging as everyone will surely fight their way to have you as a client. Not all licensed customs brokers can provide the same level of service, which means that you must be ready to know more about them before making an agreement.

Here are five questions that you must remember when looking for a new licensed customs broker:

May I see your track record?

Knowing the track record can make you more confident that your new licensed customs broker can handle well all of the customs requirements and other related tasks for your business. This can be done after doing initial research. A licensed customs broker working for a company will most likely possess a good online presence. Try visiting their official website and see if they have other online platforms used for reaching out with potential clients. You might even take a glimpse of their track record by checking out some of their webpages, but you still have to ask them in person to see if they can give you consistent information. The more reliable the track record is, the better.

You can additionally look for any certification to verify their license.

Do you have any pending lawsuits?

Since licensed customs brokers frequently deal with customs authorities, dealing with any lawsuit could mean incompetence and a tarnished reputation. While the firm you’re talking with might avoid topics such as this, it’s still quite better to ask them and verify their answer by thorough research.

What is your vision?

Know more about the short and long term goals of the company. Remember the possibility of spending a great deal of time with them, so you better be aware of how assertive they can be. You can give more emphasis on their vision regarding the usage of modern technology in helping their clients clear different shipping processes.

How much will your service cost?

This question will most likely start a long conversation consisting of negotiations between you and the broker. Prices can vary based on your agreement but be sure to have a detailed breakdown of all the services that are going to be rendered. You should also talk about their payment processes to avoid hassles in the future.

Can you provide quality service based on client needs?

Your new licensed customs broker must at least have some experience when it comes to dealing with clients that are related to your industry. This can be an indicator that they will be able to provide your needs as well. Keep in mind that versatility is an attractive trait in business especially those that offer expert services.

5 Things A Professional Licensed Customs Broker Can Do For You – Infographic

excelsior on December 31, 2019

A licensed customs broker is a professional who offers services involving shipments and delivery of goods across countries. Not to be confused with freight forwarding, customs brokerage gives more emphasis on ensuring that no issues regarding legalities will arise during the importing or exporting process.

Many enterprises today prefer hiring customs brokers in addition to freight forwarders because of all the complexities associated with the requirements. If you have a company currently suffering from a lot of hassles in clearing their shipments, hiring a licensed customs broker is definitely the best solution.

Here are five things a professional licensed broker can do for you:

1. Take care of all the customs paperwork

The name implied, their primary job is to serve as the intermediary between you (the client) and the government, specifically the customs authorities. This means that they possess enough knowledge that can complete all of the customs paperwork and other formalities in your place. And if you’re quite worried due to the sudden changes in the customs regulations, a licensed customs broker is always required to be updated at all times to make sure that you will not experience any unnecessary hassles in transporting your goods.

2. Discover new and potential markets

Out to customers abroad is a challenging task, especially for small businesses. Fortunately, licensed customs brokers can help you accumulate more customers across borders as they have a wider significant presence brought by the nature of their profession. They can also aid in formulating strategies on locating new and potential markets so that you can gradually increase your profits over time.

3. Make good use of modern technology for a more affordable and time-efficient service

Is not the only tool of licensed customs brokers. Taking advantage of modern technology, customs brokerage is now more advanced thanks to the development of automated systems that enables the faster exchange of data across geographical borders. Some licensed customs brokers can even provide you access in specific systems that can be used to optimize your productivity and also minimize that chances of non-compliance, saving you more money and time in the process.

4. Offer personalized services

Businesses are precisely the same, and licensed customs brokers are aware of this fact. To be more versatile in offering their services, they are always ready to satisfy the needs of their clients by making it more personalized. Even a small business can attain benefits by hiring a licensed customs broker!

5. Provide expert advice

A professional licensed customs broker can make the most of a customs brokerage service by hearing expert advice from their trusted broker. The essence of being a licensed customs broker far exceeds in making a living out of clearing shipments, but to enlighten and guide their clients on the customs regulations, tariffs, valuation, classification, etc. So, if you’re new to the industry, you can study its nuts and bolts by simply hiring a licensed customs broker.

What’s the Difference Between a Freight Forwarder and a Customs Broker – Infographic

excelsior on January 31, 2019

Some exporters nowadays often mistook a freight forwarder for a customs broker and vice versa. While may be working in the same industry, both are fairly different from each other. Here are some of the telltale facts that draw the fine line between the two professions.

1. Definitions

A Freight Forwarder is an agent or company that specializes in logistics and organizing of shipments in place of an individual or a company, to transport their goods. This kind of service usually requires a great deal of connection in the supply chain.

On the other hand, a Customs Broker is a private individual or firm that serves as guide for both importers and exporters in meeting the necessary requirements given by the customs authorities.

2. Duties and Responsibilities

Freight Forwarders are the ones responsible for handling all the processes when it comes in exportation of a cargo. From bringing the goods to its mode of shipment (e.g. truck, plane, or ship) to its arrival at the target destination, the freight forwarders have it all covered. They also give advice as to how to get the best deal for the cost of transportation, as well as guarantee the safety and timely arrival of the goods. To know more about the importance of a freight forwarder please check out the infographic

here.

Customs Brokers are in charge of submitting all important documents like clearances in order for the shipments to be legally allowed to enter its country of destination. They also tend to have a wide area of knowledge when it comes in every entry procedure, including other payments like taxes and fees for imported merchandise. In addition to that they can also help shippers through the following:

Customs bonds
Importer Security Fillings
Dispatching for final delivery
Duty drawback
Reconciliation

One thing custom broker can be similar with freight forwarders is that they can as well give recommendations. Only this time, they do it for the purpose of providing the client on getting the most efficient way of clearing their goods in accordance to customs entry rules and regulations.

3. Can a Freight Forwarder be a Customs Broker at the same time?

Since Freight forwarders can be a wider term compared to customs brokers which has a more specific job, there are cases in which a freight forwarder can offer services similar to that of a customs broker. However, not every customs broker can be a freight forwarder.

For many business owners trying import or export their goods, having both freight forwarders and customs brokers are very critical in ensuring its proper arrival on time while adhering to the complicated rules and process of international shipment.

Excelsior Worldwide Freight Logistics conduct free orientation for those who are willing to learn more about importation and exportation. It is our advocacy to share our knowledge & experience for 17 years in the business. Visit our website today at www.excelsior.ph to learn more about our service.

6 Signs that it’s Time for you to Find a New Freight Forwarder and Customs Broker (Infographic)

excelsior on September 28, 2018

Many businesses resist changes because they overestimate the value of what they have and underestimate the value of what they might gain by giving that up, including finding a new freight forwarder and customs broker. Yes, finding a new and better one may cost a lot of time and effort, but it’s still not enough reason to settle for a partnership that doesn’t work anymore. Here are six signs that it’s time for you to find a new freight forwarder and customs broker:

Your business is growing

As your business grows, your service needs also increase that’s why you need a freight forwarder that can provide you with a complete range of services.

Your freight forwarder must also be stable and established so that you won’t have to jump from one freight forwarder to another all over again, considering that your business is on the verge of developing and expanding.

If your current freight forwarder is not stable and established, you can’t guarantee whether they will last in the business or not. One day, it might even get dissolved while you’re caught unprepared and have adverse effects on your business. It’s best to look for a freight forwarder that you can grow and succeed with.

Poor customer service

In every business transaction, effective communication skills are highly essential because it fosters efficient service provision and a healthy business relationship between two (or more) parties.

If you are having a hard time communicating with your current freight forwarder and customs broker, if it’s not because of poor communication skills perhaps you’re dealing with another contact person every time.

If you don’t make a move as early as now, it won’t only make you uncomfortable with the business relationship; it might also affect the productivity and profitability of your business.

Outdated technology

Using modern technology doesn’t only help a business save time and avoid hassles, it also helps in keeping ahead of the competition.

Most freight forwarders now use online tracking, electronic proof of delivery, and electronic billing among others to make sure that the products will reach its destination intact and on time.

However, there are still some freight forwarders who refuse to keep up with the trends, thinking that it works just the same or it’s too expensive. What about your freight forwarder? Are they helping you keep ahead or are you falling behind your competitors?

Recurring service failures

Although occasional problems are unavoidable in the freight forwarding business due to factors like weather, calamities, strikes, and transportation problems, it shouldn’t be used as an excuse for recurring service failures because it’s probably caused by lack of knowledge and experience, poor customer service, or outdated technologies as mentioned above.

Uncompetitive rates

Is your current freight forwarder charging you a reasonable rate? Do the quality of service that they provide match its price? If you think that you’re paying more than how much you should, why not canvass on other freight forwarders and compare the amounts? Who knows, you might even find a freight forwarder with cheaper yet better services or one that you can bid with for a lower rate.

Is it a partnership?

Last but not the least, you should assess whether your freight forwarder and customs broker treats you like a partner. Are they committed to providing you with the best services? Do they care about your success?

In the end, it’s not just the skills and knowledge that counts. It’s the business ethics that make transactions smooth and business partnerships last.

Here at Excelsior Worldwide Freight Logistics, we treat our clients as partners. We also conduct free orientation for those who are willing to learn about importation & exportation. It is our advocacy to share our knowledge & experience for 17 years in the business.

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