freight forwarder Archives - Excelsior Worldwide Logistics Corp.

Global Air Freight Services Market to Reach US$ 240.88 Billion by 2032

excelsior on September 29, 2025

According to the projection of Coherent Market Insights, the global air freight services industry is expected to reach US$240.88 billion by 2032 at a compound annual growth rate (CAGR) of 6.0%. This underscores considerable shifts in international commerce, online shopping, and supply chain demands that are redefining how goods cross borders.

A central dynamic in this emerging space is the role of freight forwarder international operations. Companies that specialize in moving goods across nations are no longer just coordinating transport; rather, they’re increasingly responsible for compliance, customs, duty payments, and often acting in roles that carry legal and financial risks.

What’s Fueling the Expansion?

A number of trends are behind the rise of the air freight services market, one of which is the growing international trade. Emerging economies such as China and India are foreseen to gain substantial increase in overseas manufacturing and trade. This upswing is pushing demand for faster, reliable logistics solutions.

E-commerce is also on the list with the increase in online shopping and demand for rapid delivery especially for perishables, high-value electronics, and pharmaceuticals, making air freight services more essential.

Next on the list is the adoption of real-time tracking, AI-based route optimization, and enhanced supply chain visibility, helping freight operators and freight forwarder businesses improve efficiency and reliability.

Providers are also turning toward more eco-friendly practices. Among these are the use of sustainable aviation fuels (SAF) and greener operational solutions.

Factors to Put in Consideration

Legal Conditions

If your business requires importing goods often, identifying whether your partner freight forwarder can act as an Importer of Record is a must.

The difference matters under customs law, especially for regulated goods or complex supply chains. For those in international freight forwarding, expanding capacity in legal & compliance teams could also become a differentiator.

Firms that can safely assume risk and provide full documentation and customs services might capture more business.

Potential Challenges

Despite the positive outlook, there are a number of hitches that can affect growth, like high air freight operating costs as compared to other options like sea or land transport acting as a discouragement for low-end companies.

For example, ocean shipment of products can take weeks, but the price per container is pennies compared to air freight. In the same way, freight by road or rail is frequently used for local or domestic distribution because it is cheap and convenient. These methods may be slower, but they are cheaper for firms who need cheapness more than quickness.

Another risk is geopolitical tensions and trade interruption (e.g., political unrest, wars, trade conflicts). This complication may disrupt international air freight forwarding operations and affect the routing and timetabling.

Abrupt sanctions or border closures can compel carriers to go the longer, less efficient routes, increasing costs and delivery times. This unpredictability cause ripple effects throughout global supply chains and make it more difficult for freight forwarder global companies to offer consistent, reliable service.

Bottom Line

Freight forwarders are extending their roles beyond transportation to compliance and customs, with legal duties such as being Importer of Record becoming central. Not to mention, the use of AI, track-and-trace in real time, and sustainable aviation fuel further, enhancing efficiency.

While challenges may persist, risks that can complicate routing and worldwide supply chain, there are still reliable options and service providers ready to take the responsibility for you.

Looking for affordable ways to transport your good?

Partner up with one of the best logistics companies in the Philippines, Excelsior. Gain expert shipping tips and ensure your cargo is moved through the most suitable and secure methods, free from risks and delays. Stay ahead in your business logistics, choose Excelsior today!

Break Bulk vs. Container Shipping: What is the Best Option for 2025?

excelsior on December 24, 2024

When it comes to international freight forwarding, it is adequate to understand the various methods of shipping goods, especially for businesses that are aiming to optimize their supply chain. Two of the most known methods in shipping are break bulk and container shipping, which play a robust role in guaranteeing safety and efficiency during cargo transport.

While both are integral to global trade, they vary significantly in some ways, such as what items are transported, the kind of products they regulate, and the logistics concerned. To better understand which is the best shipping option for 2025, here are the differences between the two.

What is Container Shipping?

Shipping containers are usually transported by ships, rail, road, or air. In this method, the items are loaded into secured containers that will be delivered from the point of origin to its destination port. Through container shipping, the item will either be transferred to another form of transport or will be directly delivered to the location.

Some advantages of operating container shipping are its flexibility to transport goods, be it on flatbeds or platform containers, efficiency in maximizing space to deter container imbalance, enhanced security against damage or theft, and streamlining the loading and unloading process. In this method, the items can be shipped in vast quantities, which is more acceptable when international shipping.

What is Break Bulk Shipping?

Break bulk shipping is the transport of cargo items without using standard containers. These goods are usually oversized, heavy, or irregularly shaped, making them unfit for container shipping. Instead, they are loaded straight onto the ship’s deck or into the break bulk cargo hold, occasionally requiring cranes, specialized equipment, or custom-built containers to facilitate the transportation.

More so, break bulk shipping has a more complex logistics setup, and it is more labor-intensive, requiring detailed planning to ensure that the cargo is loaded, secured, and transported without damage. It is commonly managed by professional freight forwarders, especially when goods need to be shipped to locations with restricted access or lack sufficient port infrastructure.

Differences Between Container and Break Bulk Shipping

Both shipping options have their different characteristics, making them beneficial when used in transporting goods. Here are the differences that you might want to consider as a shipping option for 2025:

Packaging and Handling

One of the most substantial differences between container and break bulk shipping is the way goods are packaged and handled. Container shipping relies on standardized containers, which can be quickly loaded and unloaded.

Meanwhile, break bulk shipping concerns handling individual items that may demand specific equipment or labor to load, unload, and secure. While cargo shipping is simplified, break bulk shipping is more time-consuming and expensive due to its intricacy.

Cargo’s Nature

Moreover, both shipping methods also differ in the type of goods or materials carried. Container shipping is best suited for items that are uniform in shape and size, such as electronics, clothing, and packaged goods. It’s ideal for businesses looking to ship products that fit well into standardized containers.

In contrast, break bulk cargo shipping is used for oversized, rare, or weighty cargo that cannot be accommodated in a container. Items such as construction materials, machinery, or large vehicles are generally transported using break bulk forms.

Cost Considerations

Container shipping is more cost-effective than break bulk shipping due to the standardized qualities of the process. Shipping containers are created to maximize space and lower costs. However, while considered as generally reducing expenses, its cost-efficiency depends on the volume and nature of goods.

Break bulk shipping, on the other hand, is pricier due to its more complicated logistics process, the need for manual labor, and custom solutions for securing and transporting goods.

Speed and Efficiency

When it comes to logistics trades, the operation of container shipping is faster due to its automated nature, preventing shipment delays. It is optimized for speed, with designated routes and ports that promote quick handling and minimal delays.

Break bulk shipping, however, is less efficient because of the extra time required to load and unload the cargo, especially if special equipment or labor is needed. This method is appropriate to use if the cargo is not time sensitive.

Port Infrastructure

Container shipping benefits from modern port facilities that are equipped to handle containers with minimal human intervention. Ports specializing in containerized shipping often have cranes and systems to manage large volumes of containers efficiently.

In breakbulk shipping, assessing the qualifications of ports is essential as it may require more facilities for loading and unloading cargo, which may not be suitable for all piers.

What’s the Best Shipping Method for Your Business in 2025?

When picking between container shipping and break bulk shipping, several factors need to be considered, such as the type of goods being shipped, the destination, budget constraints, and the required timeframe.

If you are a business looking to import or export large quantities of goods that are uniform and well-suited for containerization, cargo shipping is the best option for you. However, if you are transporting oversized or irregularly shaped products, break bulk shipping will likely be the more suitable choice despite the additional costs and time involved.

Container Shipping for 2025! Cover Image 0023

Final Thoughts

Understanding the differences between container and break bulk shipping is vital for businesses engaged in international trade. While container shipping is preferred for its efficiency and speed, breaking bulk is also necessary when shipping huge items. The choice of which shipping option to take is yours, depending on your needs.

By partnering with a reliable and skilled logistics company in the Philippines like Excelsior, businesses like you can acquire shipping tips, ensuring that your goods are transported with the most suitable method without any risks and obstacles on their way.

The Role of a Licensed Customs Broker in the Logistics Industry: A 2024-2025 Guide

excelsior on November 8, 2024

One factor contributing to the growth of the world economy is the logistics industry, which has been boosted when international freight forwarding becomes more relevant. In fact, the global logistics market was expected to elevate its value to 15.79 trillion in the year 2028.

While this growth has proved that importing and exporting goods are significant to the economy, the procedures have also become more intricate. Hence, hiring a licensed customs broker is vital. They serve as an intermediary to assist importers and exporters. They also provide services in acquiring and processing the documents and applications needed in international trade.

Licensed Customs Broker: The Bridge for Smooth International Shipping

A customs brokerage service processes importing and exporting applications. It oversees all customs-related transactions, including documentation, tax collections, and the importation and exportation of goods.

A customs broker also enables importers and exporters understand the laws and requirements needed for shipping. They have become invaluable assets for companies as they have enough networks with shipping lines, freight forwarders, and trade authorities. This has led them to eliminate complexities in the international shipping process, making the clients’ shipment operations seamless.

The Roles of Licensed Customs Broker in the Logistics Chain

Below are the duties and roles of a licensed customs broker in logistics:

Dealing with Customs Transactions

For importers or exporters, the arduous process of transporting a product takes a lot of time. To lessen the time consumed in processing, customs brokers can help clients with their paperwork. This includes transferring documents needed for the customs department, reviewing, protecting, and clearing goods or supply chains, and processing the entire shipping process.

Fee Management

Broker customs also manage customs expenses. They calculate all the fees, duties, taxes, and expenses, which are then paid and delivered directly from the client’s account.

Client Representative

With customs brokerage, clients are represented when they need to engage with customs-related operations. A licensed customs broker usually deals with authorities and communicates with their clients about changes in regulations or the progress of procedures.

Customs Operations’ Documentation

Similar to freight forwarders, customs brokers are involved in record-keeping their clients’ confidential and necessary transaction records. They also monitor the shipping of goods to ensure their safe entry and arrival at the destination.

Why Hiring a Licensed Customs Broker Matters?

Working with a customs broker is crucial for businesses and shippers, as it hugely offers value in the logistic chain:

Lesser Expenses

In customs, specific software or hardware is required to automate the process, which can be costly for clients. But brokers already offer services using the latest technology to streamline goods shipping.

Proactive Shipment Solution

Items’ shipping occasionally causes undesirable delays due to unforeseen circumstances. A reliable customs broker can help clients deter conflicts and propose a solution. They are also knowledgeable in various customs regulations and have established connections with authorities, allowing them to accomplish logistics needs without problems.

Boost Sales

The efficient and streamlined service provided by licensed customs brokers in shipping a client’s goods opens a vast opportunity for business owners. Since most consumers want their products to be received in a short period, new markets will be reached, and more sales are most likely to boost.

Hassle-Free Shipment

Hiring brokers is a tremendous advantage for clients who strive to achieve a hassle-free customs transaction. These brokers are capable of handling operations in export and import-related matters. They can get things done fast and can ensure a smooth operation without letting the clients worry.

Searching for the Best Licensed Customs Broker

The logistics industry remains developing, and this transformation creates a more complex process. Dealing with the customs regulations and authorities takes time.

Therefore, the best solution to start faster and seamless shipping is to foster collaboration with licensed customs brokers from Excelsior. Excelsior is a logistics corporation that delivers high-quality shipping services. They can assist clients achieve a hassle-free logistics transaction, guaranteeing protection to their shipped goods to safely arrive at the right destination.

Why are Customs Brokers Critical in Crises?

Why Your Business Needs a Licensed Customs Broker?

The Role of a Licensed Customs Broker in the Logistics Industry: A 2024-2025 Guide! Infographic Image 23242

Traits of a Reliable Customs Clearance Service Provider – Infographic

excelsior on March 31, 2020

Dealing with customs authorities for shipping your products is one of the most time-consuming and stressful parts of running an export or import business. Apart from hiring a reliable freight forwarder, getting a customs broker in the Philippines is also essential towards clearing your transported goods and keeping your supply chain in stable condition. But not all agents can be considered as “reliable” and “trustworthy.”

To make the most out of a customs brokerage service, one must be able to identify an agent or company that can provide the highest quality of service, with a considerable amount of experience and knowledge in the field.

Here are some signs that a customs broker is definitely a worthy investment for your business

A Reliable Customs Broker Is a Licensed Professional

Every country has its own laws that regulate the individuals that practice customs brokerage. The Bureau of Customs (BOC) in the Philippines is the one that issues information regarding accreditation guidelines for customs brokers. With a licensed customs broker, expect that you will experience a seamless and trustworthy service that keeps your shipping goals on the right track.

A Reliable Customs Broker Possess Excellent Organizational Skills

With a plethora of documents and requirements that must be cleared, being organized must always be a staple trait of every customs broker. The client will be the one to suffer in case something during the shipping process goes wrong, so a reliable customs broker should be able to prevent unnecessary errors and ensure that the goods will be able to arrive at its destination without delays.

A Reliable Customs Broker Must Be Well-Educated and Trained

Similar to other professions, customs brokers should spend a significant amount of time for training and keeping an ample amount of knowledge on different topics such as logistics and laws that concern product transportation. Being a reliable customs broker in the Philippines requires familiarization of laws and regulations, including trade-related information, and basically everything about customs processes and requirements for clearing shipments.

A Reliable Customs Broker Must Be Always Updated With Any Recent Changes in Customs Policies and Freight Forwarding Process

One of the reasons why many businesses today are more inclined to hiring freight forwarders and customs brokers in the Philippines is that requirements for clearing shipments can change at any given moment. Customs brokerage service providers that are top-notch in the industry tend to experience lesser problems when complying with the requirements because they always keep themselves updated with everything that is going on, especially in customs and freight forwarding policies.

A Reliable Customs Broker Must Have Adequate Knowledge about Your Business

It is highly beneficial for your business if your chosen customs broker is equipped with enough knowledge regarding the nature of your shipment. This way, you can get expert advice that can make save you a lot of resources when transporting your goods in the future.

Excelsior Worldwide Freight Logistics conducts free orientation for those who are willing to learn. It is our advocacy to share our knowledge & experience worth more than a decade in the business. Visit our website today at www.excelsior.ph to learn more about our service.

4 Common Traits of the Best Freight Forwarders – Infographic

excelsior on April 29, 2019

Freight forwarders can be a firm or a company that specializes in services that make your shipping needs much easier to handle. People that engage competitively in the business industry today usually require the help of freight forwarders so that they can free themselves up from the complicated nuts and bolts of the processes involved with both importation and exportation.

With the growing number of freight forwarding companies always available to render their services to any willing client, picking the best one might prove to be very tricky. However, some characteristics can easily distinguish an excellent freight forwarder from the rest.

By knowing these four traits, you’ll be able to narrow down your choices in case you’re stuck with a list of freight forwarders that you can potentially hire in the future:

Trait #1: Has a Good Track Record

A good freight forwarder will be much more obliged and willing to share some of their history and past achievements with potential clients such as you. Do not hesitate to ask questions about the age of their company, the number of their staff, and other relevant questions that makes them pretty reliable.

Also, be sure to visit their official website to see if they received any awards or recognition as well as testimonies from former clients.

Trait #2: Has a Reliable Network

Having a wide network of contacts from different carriers and customs officials on an international scale is a true mark of a competitive freight forwarding company. If they can communicate with people involved with the shipping process, then you don’t have to worry about the current status of your shipment which can also prevent problems like late arrivals and damages.

Trait #3: Can Establish Effective Communication with the Client

One way of knowing whether a freight forwarder you’re contacting with is definitely one of the best is the way of how they establish communication with you. If they are successful in making a friendly relationship with you right from the start to the point that you don’t have to ask them questions any further, then congratulations, you just found the one!

Trait #4: Services that Suits Your Needs

The best freight forwarders usually offer a wide range of services that are highly compatible with any kind of client. This trait makes them a very versatile partner that ensures the stability of your supply chain. So, it is highly recommended to ask them questions about all of their available services.

Take heed of these four traits, and you’re now several steps ahead of finding the best freight forwarder that can help you succeed with your business!

Excelsior Worldwide Freight Logistics conduct free orientation for those who are willing to learn. It is our advocacy to share our knowledge & experience worth more than a decade in the business. Visit our website today at www.excelsior.ph to learn more about our service.

What’s the Difference Between a Freight Forwarder and a Customs Broker – Infographic

excelsior on January 31, 2019

Some exporters nowadays often mistook a freight forwarder for a customs broker and vice versa. While may be working in the same industry, both are fairly different from each other. Here are some of the telltale facts that draw the fine line between the two professions.

1. Definitions

A Freight Forwarder is an agent or company that specializes in logistics and organizing of shipments in place of an individual or a company, to transport their goods. This kind of service usually requires a great deal of connection in the supply chain.

On the other hand, a Customs Broker is a private individual or firm that serves as guide for both importers and exporters in meeting the necessary requirements given by the customs authorities.

2. Duties and Responsibilities

Freight Forwarders are the ones responsible for handling all the processes when it comes in exportation of a cargo. From bringing the goods to its mode of shipment (e.g. truck, plane, or ship) to its arrival at the target destination, the freight forwarders have it all covered. They also give advice as to how to get the best deal for the cost of transportation, as well as guarantee the safety and timely arrival of the goods. To know more about the importance of a freight forwarder please check out the infographic

here.

Customs Brokers are in charge of submitting all important documents like clearances in order for the shipments to be legally allowed to enter its country of destination. They also tend to have a wide area of knowledge when it comes in every entry procedure, including other payments like taxes and fees for imported merchandise. In addition to that they can also help shippers through the following:

Customs bonds
Importer Security Fillings
Dispatching for final delivery
Duty drawback
Reconciliation

One thing custom broker can be similar with freight forwarders is that they can as well give recommendations. Only this time, they do it for the purpose of providing the client on getting the most efficient way of clearing their goods in accordance to customs entry rules and regulations.

3. Can a Freight Forwarder be a Customs Broker at the same time?

Since Freight forwarders can be a wider term compared to customs brokers which has a more specific job, there are cases in which a freight forwarder can offer services similar to that of a customs broker. However, not every customs broker can be a freight forwarder.

For many business owners trying import or export their goods, having both freight forwarders and customs brokers are very critical in ensuring its proper arrival on time while adhering to the complicated rules and process of international shipment.

Excelsior Worldwide Freight Logistics conduct free orientation for those who are willing to learn more about importation and exportation. It is our advocacy to share our knowledge & experience for 17 years in the business. Visit our website today at www.excelsior.ph to learn more about our service.

Freight Forwarding in the Philippines: Tips to Achieve Competitive Cost Saving When Importing From China?

excelsior on January 15, 2019

One of the most critical success factors of an import business is learning how to minimize shipping costs. Whether you’re just new in the international trading industry or have already established a big company, managing shipping cost is an aspect that warrants extreme scrutiny and judgement as it can impact your business’ bottom line really hard.

With that being said, here are some tips that can help you ship from China to the Philippines in a cost-effective way:

1. Choose a Reputable Chinese Supplier

The first step to ensure you get a competitive cost-saving when importing from China is to choose a supplier that is reliable and trustworthy enough to cater to your needs.

If your supplier doesn’t comply with regulations and doesn’t have any certifications, it can lead you to serious legal problems once your cargoes arrive at the port destination, which can ultimately result in delays, additional logistical headaches and shipping costs.

2. Hire a Freight Forwarder in the Philippines

Most freight forwarders in the Philippines are affiliated with numerous international transport organizations and companies worldwide, including local Chinese logistic companies. Hence, you should choose a freight forwarder that can and will use its connections to negotiate for better prices on your behalf.

Furthermore, your chosen Philippine freight forwarder should also be knowledgeable about the freight peak seasons in China (e.g., Chinese New Year) because during peak seasons, importing can become complicated due to high demand, high prices, and a probability of container shortage.

3. Choose Incoterms Wisely

Incoterms are international commercial terms that serve as the basis of agreement between the supplier and the buyer that trades internationally. There numerous Incoterms to choose from, so selecting the most competitive one can be quite challenging.

In general, Incoterms often used to import from China, such as EXW, FOB, and CIF, are the most ideal as they put you in charge of choosing a freight forwarder, shipping routes and times, and other details that allow you to balance all costs so you can stay competitive. However, keep in mind that your negotiation skills and the type and value of goods could also affect the type of Incoterms you should choose.

If you’re unsure of which Incoterm to choose, do read our post on how to select a competitive and safe Incoterm.

These are the steps to follow in order to achieve significant cost saving when you import goods from China to the Philippines.

Here at Excelsior Worldwide Freight Logistics, we have equipped people who are knowledgeable regarding import procedures and are committed to reducing your expenditures as much as you are.

We also conduct free orientation for those who are willing to learn about importation & exportation. It is our advocacy to share our knowledge & experience for 17 years in the business.

Freight Forwarder In The Philippines: 6 Things You Should Look For (Infographic)

excelsior on November 30, 2018

Choosing a freight forwarder is a crucial decision for every business because you need someone whom you can rely on and entrust the safety of your goods.

It is no secret that there are freight forwarding companies who get banned, imprisoned and fined for illegal operations.

There are also some who just aren’t knowledgeable with the ins and outs of the industry, leading to mistakes and inefficiency.

Having that said, here are seven things that you should look for in a freight forwarder in the Philippines to make sure that your transaction goes smooth:

Expertise

When a freight forwarder has been in business for more than a decade, it’s a good indication that they have sufficient knowledge on transport rules and regulations and have already encountered and overcome lots of challenges in the past, given the fact that they outlasted other freight forwarding companies in the competitive industry.

That is why choosing an accomplished freight forwarder over a newbie will give you more assurance that your transaction will be a satisfying one.

A good business reputation

In connection to expertise in the industry, a good business reputation also comes along with it. They wouldn’t last long in the industry if their services aren’t satisfying, and if they aren’t professional when it comes to dealing with customers because negative customer feedbacks are a deal-breaker.

The good thing is aside from word-of-mouth, you can now check their customer reviews online to know whether their customers are satisfied with their service or not.

A vast network

Another benefit of choosing a freight forwarder who has been in the industry for a long period of time is that they’ve already built connections with multiple logistics companies worldwide, and they can use it negotiate for better prices on your behalf, wherever you’re importing from around the globe.

Accreditation

Aside from long industry experience, you can also evaluate whether a freight forwarder can be trusted or not through checking if they are accredited or not.

Before any transaction, look for a certificate of accreditation from the Department of Trade and Industry first or check the recent list of accredited Non-Vessel Operating Common Carriers (NVOCCs), International Freight Forwarders (IFFs) and Domestic Freight Forwarders (DFFs) at the official website of DTI.

A customs broker’s license

If the freight forwarder also offers customs brokerage services, you should look for a custom’s broker license to ensure that they are really knowledgeable on preparing necessary documents, country-specific rules and regulations, and calculation of duties and related taxes. Otherwise, you might end up wasting money and your shipments held at customs.

Excellent customer care

Good customer service should always be a priority when looking for partners in business, especially when you will entrust them to deliver your goods on time and in good condition.

A freight forwarder with excellent customer care manifests effective communication skills and good business etiquette.

Try to inquire first to determine whether or not they are polite, willing to answer your questions, and attentive to details. If they aren’t, better look for another one that you can get along with, understands your needs and is truly concerned with your business.

Otherwise, your transaction might fail due to miscommunication and misunderstanding. In worse cases, it might even result in lawsuits.

Here at Excelsior Worldwide Freight Logistics, we treat our clients as partners. We also conduct free orientation for those who are willing to learn about importation and exportation. It is our advocacy to share our knowledge and experience for 17 years in the business.

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6 Signs that it’s Time for you to Find a New Freight Forwarder and Customs Broker (Infographic)

excelsior on September 28, 2018

Many businesses resist changes because they overestimate the value of what they have and underestimate the value of what they might gain by giving that up, including finding a new freight forwarder and customs broker. Yes, finding a new and better one may cost a lot of time and effort, but it’s still not enough reason to settle for a partnership that doesn’t work anymore. Here are six signs that it’s time for you to find a new freight forwarder and customs broker:

Your business is growing

As your business grows, your service needs also increase that’s why you need a freight forwarder that can provide you with a complete range of services.

Your freight forwarder must also be stable and established so that you won’t have to jump from one freight forwarder to another all over again, considering that your business is on the verge of developing and expanding.

If your current freight forwarder is not stable and established, you can’t guarantee whether they will last in the business or not. One day, it might even get dissolved while you’re caught unprepared and have adverse effects on your business. It’s best to look for a freight forwarder that you can grow and succeed with.

Poor customer service

In every business transaction, effective communication skills are highly essential because it fosters efficient service provision and a healthy business relationship between two (or more) parties.

If you are having a hard time communicating with your current freight forwarder and customs broker, if it’s not because of poor communication skills perhaps you’re dealing with another contact person every time.

If you don’t make a move as early as now, it won’t only make you uncomfortable with the business relationship; it might also affect the productivity and profitability of your business.

Outdated technology

Using modern technology doesn’t only help a business save time and avoid hassles, it also helps in keeping ahead of the competition.

Most freight forwarders now use online tracking, electronic proof of delivery, and electronic billing among others to make sure that the products will reach its destination intact and on time.

However, there are still some freight forwarders who refuse to keep up with the trends, thinking that it works just the same or it’s too expensive. What about your freight forwarder? Are they helping you keep ahead or are you falling behind your competitors?

Recurring service failures

Although occasional problems are unavoidable in the freight forwarding business due to factors like weather, calamities, strikes, and transportation problems, it shouldn’t be used as an excuse for recurring service failures because it’s probably caused by lack of knowledge and experience, poor customer service, or outdated technologies as mentioned above.

Uncompetitive rates

Is your current freight forwarder charging you a reasonable rate? Do the quality of service that they provide match its price? If you think that you’re paying more than how much you should, why not canvass on other freight forwarders and compare the amounts? Who knows, you might even find a freight forwarder with cheaper yet better services or one that you can bid with for a lower rate.

Is it a partnership?

Last but not the least, you should assess whether your freight forwarder and customs broker treats you like a partner. Are they committed to providing you with the best services? Do they care about your success?

In the end, it’s not just the skills and knowledge that counts. It’s the business ethics that make transactions smooth and business partnerships last.

Here at Excelsior Worldwide Freight Logistics, we treat our clients as partners. We also conduct free orientation for those who are willing to learn about importation & exportation. It is our advocacy to share our knowledge & experience for 17 years in the business.

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Why You Need a Freight Forwarding Partner in Your Supply Chain (Infographic)

excelsior on August 30, 2018

Your company is getting bigger, and so are your market and the number of shipments to be made. The problem is, you don’t have your own shipping function. Why not get it outsourced through a freight forwarding partner so that you can focus on expanding your core business further?

To help you fulfill the required documents

Document processing is one of the most crucial and complex stages in every business transaction. Especially in importing and exporting products, wherein there are many different documents, clearances, and permits to be processed. Through partnering with a freight forwarder, the fulfillment of your commercial, transport, financial, and government documents will be hassle-free because you will be assisted throughout the process.

To reduce expenditures

Freight forwarders ship loads of products on a regular basis, that is why they can use their affiliation with multiple transportation companies across the globe to negotiate for better prices on your behalf. Your freight forwarding partner can also cut back your costs through consolidating several small shipments with products from several clients into one large shipment.

To avoid product damage and delay

The main goal of every product-driven business is to have its goods delivered to the right location, intact and on-time. Teaming up with a freight forwarder will help you achieve it through cargo insurance document management services, route optimization, and transport tracking.

Products in transit are inevitably exposed to risks and dangers that is why cargo insurances are highly essential. In case of accidents, theft, and other unfortunate events during the transportation, damaged insured goods can be converted to cash claims.

While route optimization will make the delivery of your time-sensitive products faster by using the shortest and most convenient path. Most freight forwarding companies now use modern technology to find the best routes in order to avoid late deliveries.

Transport tracking, on the other hand, works through using tracking numbers as identification in determining the current location of a shipment.

Indeed, hiring a freight forwarding partner helps in optimizing a supply chain. But in choosing one, aside from the above-mentioned services and benefits, you must also ensure that the freight forwarder is dependable, trustworthy, and experienced to make sure you’re in good hands.

Excelsior Worldwide freight logistics have been in the business for seventeen years and counting. With trained and experienced employees who uphold the principle of integrity, we provide only the best services to our clients.

Visit our website today at www.excelsior.ph to learn more about our services.

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